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Broken AMS color picker on macOS #1636

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Hologos opened this issue Apr 18, 2023 · 17 comments
Closed

Broken AMS color picker on macOS #1636

Hologos opened this issue Apr 18, 2023 · 17 comments
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bug Something isn't working

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@Hologos
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Hologos commented Apr 18, 2023

Describe the bug
The AMS color picker on the Device tab is now limited in color selection. The color picker in filament section is still fine. I have a lot of different gray filament colors and now I can't distinguish between them.

3mf File for This Bug
not relevant

To Reproduce
Steps to reproduce the behavior:

  1. Go to Device tab.
  2. Click on AMS slot.
  3. Click the color button.
  4. See limited color picker.

Expected behavior
Previous (system) color picker was way better IMHO.

Screenshots
AMS color picker
Snímek obrazovky 2023-04-18 v 19 02 03
Filament section color picker
Snímek obrazovky 2023-04-18 v 19 04 26

Desktop (please complete the following information):

  • OS: macOS 13.3.1
  • Version Bambu Studio v1.6.0.65
@Hologos Hologos added the bug Something isn't working label Apr 18, 2023
@cobyn
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cobyn commented Apr 21, 2023

This is also the case with Windows and i dont like it.

@sodachen22
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  1. AMS color can be set with Studio/Handy/Screen of the printer, the screen of the printer can not set as much color as the Studio.
  2. AMS filament backup feature support the backup filament in exactly the same color, which means AMS can switch to another filament with exact the same properties when filament running out, the properties includes color.
  3. 1 and 2 require the color set with Studio/Handy/Screen of the printer to have exactly the same RGB value, so we make Studio/Handy/Screen of the printer have the same color table with the same RGB value.

@Hologos
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Hologos commented Apr 23, 2023

But now I can't have loaded different shades of colors because if one runs out, it'll use a different shade. I'd have to disable the filament backup feature. And I'd have to turn it back on if my spool has not enough filament to finish the print.

Would it be possible to make this an option in settings? I understand for new users it's easier but for morr advanced users, this is really bad. And for p1p users without LCD, this is not even necessary.

@Majestic7979
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  1. AMS color can be set with Studio/Handy/Screen of the printer, the screen of the printer can not set as much color as the Studio.
  2. AMS filament backup feature support the backup filament in exactly the same color, which means AMS can switch to another filament with exact the same properties when filament running out, the properties includes color.
  3. 1 and 2 require the color set with Studio/Handy/Screen of the printer to have exactly the same RGB value, so we make Studio/Handy/Screen of the printer have the same color table with the same RGB value.

Then offer a way to link slots instead! You are arbitrarily removing features that people are used to instead of putting on your thinking hat and thinking outside the box. Simply allow the user to "link" slots so that prints can continue when the first slot is empty. You could add a checkbox under each slot to activate failover. Or a button to open a matrix, where the user can check a box to link AMS unit A Slot 1 to AMS unit B slot 3 which both contain white PLA for example. This all without relying on locking down the editing or RGB colors. Please STOP locking things down/removing features. There is always a 2nd alternative that works better than removing things that users have got used to.

@sodachen22
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Yes, an user defined linked slot is a solution we are considering. Thanks for the feedback.

@Majestic7979
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Yes, an user defined linked slot is a solution we are considering. Thanks for the feedback.

Great. I look forward to seeing RGB editing return and a better linking solution implemented.

@Hologos
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Hologos commented May 3, 2023

@sodachen22 I downloaded the latest beta and I still can't set a custom color. Clicking on custom color doesn't do anything and selecting pre-defined color is super slow on macOS (it takes 5 seconds to change the color).

image

@walterwongbbl
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Hi.
I would like to confirm if it is related to the version of Mac OS.
Do you have any other computers, non macOS 13.3.1

@walterwongbbl
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@sodachen22 I downloaded the latest beta and I still can't set a custom color. Clicking on custom color doesn't do anything and selecting pre-defined color is super slow on macOS (it takes 5 seconds to change the color).

image

Hi.
We tested using the 13.3.1 system and it appears to be normal.

@Hologos
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Hologos commented May 4, 2023

@walterwongbbl Hello, see attached gif how it behaves on my machine. I included mouse click highlight. Some colors I can choose, but others I can't. Also, I am not able to open system color picker. I managed to open it twice with some kind of swipe move but I am not able to replicate it anymore.

If you need me to provide you with some logs, let me know.

bambu-lab ams-color-picker

@walterwongbbl
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Hi.
Thank you very much for providing the gif.
I saw the issue you described. We tried to reproduce this problem on a MacBook Pro but were unsuccessful. I suspect it may be related to the mouse click events on macOS, and I will try to fix this issue.

@walterwongbbl walterwongbbl self-assigned this May 6, 2023
@sam43434
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sam43434 commented May 29, 2023

@walterwongbbl Hello, see attached gif how it behaves on my machine. I included mouse click highlight. Some colors I can choose, but others I can't. Also, I am not able to open system color picker. I managed to open it twice with some kind of swipe move but I am not able to replicate it anymore.

If you need me to provide you with some logs, let me know.

bambu-lab ams-color-picker bambu-lab ams-color-picker

Same issue here on MacOS 13.4, Bambu Studio Beta 1.6.2.4

Having to use the reset button on the filament window and open and close the filament window before it will let me select a colour

@walterwongbbl
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您好,请参阅随附的 gif 它在我的机器上的行为。我包括鼠标单击突出显示。有些颜色我可以选择,但有些颜色我不能。另外,我无法打开系统颜色选择器。我设法通过某种滑动移动打开了它两次,但我无法再复制它了。
如果您需要我为您提供一些日志,请告诉我。
班布实验室 AMS-颜色选择器

    [
      
    
        ![bambu-lab ams-color-picker](https://user-images.githubusercontent.com/1620004/236134491-05c357a6-f37d-4063-9381-b04c8e4eee0a.gif)
      ](https://user-images.githubusercontent.com/1620004/236134491-05c357a6-f37d-4063-9381-b04c8e4eee0a.gif)
    
    
      
        
          
        
        
          
          
        
      
      [
        
          
        
      ](https://user-images.githubusercontent.com/1620004/236134491-05c357a6-f37d-4063-9381-b04c8e4eee0a.gif)
    
   [ ![班布实验室 AMS-颜色选择器](https://user-images.githubusercontent.com/1620004/236134491-05c357a6-f37d-4063-9381-b04c8e4eee0a.gif) ](https://user-images.githubusercontent.com/1620004/236134491-05c357a6-f37d-4063-9381-b04c8e4eee0a.gif)
  
    [
      
    
        ![bambu-lab ams-color-picker](https://user-images.githubusercontent.com/1620004/236134491-05c357a6-f37d-4063-9381-b04c8e4eee0a.gif)
      ](https://user-images.githubusercontent.com/1620004/236134491-05c357a6-f37d-4063-9381-b04c8e4eee0a.gif)
    
    
      
        
          
        
        
          
          
        
      
      [
        
          
        
      ](https://user-images.githubusercontent.com/1620004/236134491-05c357a6-f37d-4063-9381-b04c8e4eee0a.gif)
    
   [ ](https://user-images.githubusercontent.com/1620004/236134491-05c357a6-f37d-4063-9381-b04c8e4eee0a.gif)

同样的问题在MacOS 13.4,Bambu Studio Beta 1.6.2.4上

必须使用灯丝窗口上的重置按钮并打开和关闭灯丝窗口,然后才能让我选择颜色

Hi.
This is an issue caused by the characteristics of the Macos 13. x system.
We tried to avoid this problem. Will be included in the next version.

@Hologos
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Hologos commented Jun 13, 2023

@walterwongbbl Hello, were you able to fix this issue? I am not able to use the slicer for almost 2 months already. Thank you

@Hologos
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Hologos commented Jun 26, 2023

@StoneLiBambulab @sodachen22 @walterwongbbl Any progress on this? I can't use my printer with AMS now. You made my setup a brick with an update.

@Hologos Hologos changed the title [v1.6.0 Public Beta BUG] Limited AMS color picker Broken AMS color picker on macOS Jun 28, 2023
@walterwongbbl
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Hi.
We have fixed this issue and will include it in the next version.

@Hologos
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Hologos commented Jul 7, 2023

Fixed in v1.7, thank you! 👏

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