DS920+ DSM 7.2-64570 Update 3 - driver 2.17.1-1 does not work

[Fjellvanderer]

After installation of the latest driver no connection is possible. Tried it sveral times but no other result.

Until update everthing works fine (driver 2.16.3-3).

Any idea for troubleshooting?

[jvivona]

i can concur - we were running update 1 and everything was working. moved to update 3 and the network interface is gone. have tried reinstalling & reboot - no progress.

After a going through this more methodically this morning.. I determined a full uninstall / reinstall solved the problem. My challenge was I wasn't doing a full uninstall.

First I determined if I run the stop / start commands, the interface will come up - that tells me the driver works.

sudo /var/packages/r8152/scripts/start-stop-status stop
sudo /var/packages/r8152/scripts/start-stop-status start

then i used this issue #299 as a guideline to go through and do a full uninstall (remove via DSM, delete the directories). Once I reinstalled & rebooted - everything seems to be back up and running. I had to set the network card up again (IP, MTU, etc) - but it is working.

[eriknelson]

I have a DSM920+, DSM 7.2-64570 Update 1. I attempted to install https://github.com/bb-qq/r8152/releases/download/2.17.1/r8152-geminilake-2.17.1-1_7.2.spk, choosing the 7.2 version for geminilake. Installed and failed as expected. Ran the instruction. At this point the instructions are not clear. I basically just X'd out of the window and left it in an "Error" install state. Then I tried to manually install again. It said it "Failed to repair the install".

So after the initial package fails to install, and the install cli command is run...exactly what steps should be take.?

I'm also looking for some general troubleshooting tips.

[DervilRus]

Today I updated the DSM version on DS920+ from DSM 7.2-64570 to DSM 7.2.1-69057. Everything works great on both versions without any problems

[bb-qq]

@Fjellvanderer, did your problem resolve with a full reinstall?

[Fjellvanderer]

Hi! Full reinstall ist outstanding. Will be done on the course of new HDs in the near future. Currently ot is not possible to do this due to workload. Best regards bb-qq ***@***.***> schrieb am Mo., 9. Okt. 2023, 03:30:

…

@Fjellvanderer <https://github.com/Fjellvanderer>, did your problem resolve with a full reinstall? — Reply to this email directly, view it on GitHub <#336 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BCGIPNDFFUOKSDUVALG7ZO3X6NHS3AVCNFSM6AAAAAA4BTJLFKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONJSGIZTMOBQGY> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[Fjellvanderer]

After complete new setup with new and larger drives the 2.5 GbE connection seems to be stabile. Same Software Status as before. Currently the full restore is running with 1 GbE to secure availability of data next working day. bb-qq ***@***.***> schrieb am Mo., 9. Okt. 2023, 03:30:

…

@Fjellvanderer <https://github.com/Fjellvanderer>, did your problem resolve with a full reinstall? — Reply to this email directly, view it on GitHub <#336 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BCGIPNDFFUOKSDUVALG7ZO3X6NHS3AVCNFSM6AAAAAA4BTJLFKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONJSGIZTMOBQGY> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[bb-qq]

I close this issue as there have been no replies for some time.
Please feel free to re-open the issue.