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lib/RT/Extension
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CHANGES
MANIFEST
META.yml
Makefile.PL
README

README

NAME
    RT::Extension::PriorityAsString - show priorities in RT as strings
    instead of numbers

SYNOPSIS
        # in RT config
        Set(@Plugins, qw(... RT::Extension::PriorityAsString ...));

        # Specify a mapping between priority strings and the internal
        # numeric representation
        Set(%PriorityAsString, (Low => 0, Medium => 50, High => 100));

        # Fine-tuned control of the order of priorities as displayed in the
        # drop-down box; usually this computed automatically and need not be
        # set explicitly.  It can be used to limit the set of options
        # presented during update, but allow a richer set of levels when
        # they are adjusted automatically.
        # Set(@PriorityAsStringOrder, qw(Low Medium High));

        # Uncomment if you want to apply different configurations to
        # different queues.  Each key is the name of a different queue;
        # queues which do not appear in this configuration will use RT's
        # default numeric scale.
        # This option means that %PriorityAsString and
        # @PriorityAsStringOrder are ignored (no global override, you must
        # specify a set of priorities per queue). You can safely leave them
        # out of your RT_SiteConfig.pm to avoid confusion.
        # Set(%PriorityAsStringQueues,
        #    General => { Low => 0, Medium => 50, High => 100 },
        #    Binary  => { Low => 0, High => 10 },
        # );

INSTALLATION
    perl Makefile.PL
    make
    make install
        May need root permissions

    Edit your /opt/rt4/etc/RT_SiteConfig.pm
        If you are using RT 4.2 or greater, add this line:

            Plugin('RT::Extension::PriorityAsString');

        For RT 4.0, add this line:

            Set(@Plugins, qw(RT::Extension::PriorityAsString));

        or add RT::Extension::PriorityAsString to your existing @Plugins
        line.

    Clear your mason cache
            rm -rf /opt/rt4/var/mason_data/obj

    Restart your webserver

AUTHOR
    Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS
    All bugs should be reported via email to

        L<bug-RT-Extension-PriorityAsString@rt.cpan.org|mailto:bug-RT-Extension-PriorityAsString@rt.cpan.org>

    or via the web at

        L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-PriorityAsString>.

LICENSE AND COPYRIGHT
    Copyright (C) 2008-2014, Best Practical Solutions LLC.

    This library is free software; you can redistribute it and/or modify it
    under the same terms as Perl itself.

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