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[Support]: API in Safari (macos, ios) not showing thumbnails in Home Assistant #8837

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rici44 opened this issue Dec 2, 2023 · 14 comments
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@rici44
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rici44 commented Dec 2, 2023

Describe the problem you are having

API in Safari (macos, ios) not showing thumbnails in Home Assistant. In Google Chrome and Safari thumbnails are working correctly. The same situation is when using LAN and also external url. Home Assistant and Frigate are installed in docker under Ubuntu linux.

Version

0.12.1-367D724

Frigate config file

Frigate is working correctly, but thumbnails are not showing in Safari browser.

Relevant log output

Frigate is working correctly, but thumbnails are not showing in Safari browser.

FFprobe output from your camera

Frigate is working correctly, but thumbnails are not showing in Safari browser.

Frigate stats

Frigate is working correctly, but thumbnails are not showing in Safari browser.

Operating system

Other Linux

Install method

Docker Compose

Coral version

USB

Network connection

Wired

Camera make and model

On any camera

Any other information that may be helpful

No response

@NickM-27
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NickM-27 commented Dec 2, 2023

Where are you looking for thumbnails in home assistant?

@rici44
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rici44 commented Dec 2, 2023 via email

@NickM-27
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NickM-27 commented Dec 2, 2023

I don't see any attached screenshot

@rici44
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rici44 commented Dec 2, 2023

From Safari browser
image

From Chrome browser
Screenshot 2023-12-02 at 22 05 34

@NickM-27
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NickM-27 commented Dec 2, 2023

what about Cam1 Dog in chrome?

@rici44
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rici44 commented Dec 2, 2023 via email

@rici44
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rici44 commented Dec 2, 2023 via email

@NickM-27
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NickM-27 commented Dec 2, 2023

not seeing any examples in your last messages

@rici44
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rici44 commented Dec 2, 2023

In Safari
Screenshot 2023-12-02 at 22 53 23

in chrome
Screenshot 2023-12-02 at 22 53 34

@NickM-27
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NickM-27 commented Dec 2, 2023

Okay thanks for confirming, I would suggest creating an issue on home assistant frontend as frigate does not control what is displayed there

https://github.com/home-assistant/frontend

@NickM-27 NickM-27 closed this as not planned Won't fix, can't repro, duplicate, stale Dec 2, 2023
@rici44
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rici44 commented Dec 2, 2023

Thanks @NickM-27 I will.

@rici44
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rici44 commented Dec 3, 2023

@NickM-27 I tested other thumbnails in HA using Safari browser and same Street Cam Car detection with these results:

HA > Media > Camera > Street Car (no thumbnail)
Screenshot 2023-12-03 at 09 30 55

HA > Media > Frigate > Snapshots > Today > Street Car (with thumbnail)
Screenshot 2023-12-03 at 09 31 44

HA > Cam Page (view on lovelace) > Street Car Cam (no thumbnail)
Screenshot 2023-12-03 at 09 38 30

Could the problem not showing thumbnails be connected to Safari and API of Frigate if other thumbnails from media folders are showing correctly?

@NickM-27
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NickM-27 commented Dec 3, 2023

The integration connects to frigate's API and the fact that it works in chrome confirms thar works. At that point it's either a browser or home assistant issue

@blakeblackshear
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