Unable to verify humanity in Brave Rewards: cannot drag BAT icon in claim CAPTCHA

[Mitsunee]

Description

I cannot complete the captcha to claim my monthly BAT payout as the brave icon is not draggable.

As a joke I even tried to add position: relative and my best guess for top and left, but that did nothing. Pretty sure that's no solution in the first place, as it could easily be automated with puppeteer.

I initially intended to do a bunch of donations (both monthly and one-time) via Brave to thank content creators on youtube and open source developers on here for another year of awesome work, but I don't see if those went through yet as the total is entirely different from what I can see in Uphold (it's actually more than I owned before any donations). Not sure if that's related in any way.

Steps to Reproduce

1. Enable Brave Rewards Ads
2. Wait a month
3. Attempt to claim payout via button on brave://rewards (top most element in rightside column)

Actual result:

The normal behaviour for non-draggable img elements appears and the captcha puzzle is not solved no matter where I drag the element

Expected result:

The captcha appears as solved and I get my "rewards".

Reproduces how often:

Easily reproduced

Brave version (brave://version info)

Brave	1.34.80 Chromium: 97.0.4692.71 (Official Build) (64-bit)
Revision	adefa7837d02a07a604c1e6eff0b3a09422ab88d-refs/branch-heads/4692@{#1247}
OS	Linux

Version/Channel Information:

• Can you reproduce this issue with the current release?
  • Yes

I don't know how to install other version, so I redacted those questions

Other Additional Information:

None applied.

Miscellaneous Information:

The latest update of brave has introduced a ton of other issues, many of which have their own ticket on here already, like tabs not being draggable properly anymore (they always split off into new windows now) and dragging things into the bookmarks bar doesn't work anymore either. I can't seem to drag the corner of the textarea I'm typing into either, won't go any bigger in either dimension. I can however still drag scrollbars and videos on my Watch Later playlist on YouTube.

[serkonda7]

I have the same problem with latest AUR version.

[Mitsunee]

Non-Update: none of my tips have gone through so basically my Brave Rewards is frozen because of this broken captcha. Definitely gonna keep ads disabled now.

[Miyayes]

This seems like a larger Linux issue in general, possibly from upstream Chromium. For users experiencing this, can you also try and "drag and drop" your tabs? It seems like all drag and drop operations are having issues. cc: @simonhong @

[serenova]

I'm on Linux and having the same issue. It's been a few days now that I haven't been able to move tabs or remerge a popped out tab with the window it came from.

For me the tabs issue is a bigger issue than the reward to be honest. I constantly have a large number of tabs open because i'm always doing reasearch, and not being able to organize my tabs is a big hinderance to my workflow.

Kubuntu 21.20
KDE Plasma: 5.22.5
KDE Frameworks version: 5.86.0
Qt Version: 5.15.2
Kernel Version: 5.13.0-25-generic (64-bit)
Graphics Platform: X11

Brave Version 1.34.80 Chromium: 97.0.4692.71 (Official Build) (64-bit)

[Mitsunee]

There is already a ticket for the broken tabs, this one here is for the Brave Rewards extension

[Dialga]

I'm also affected by this bug on Arch Linux and was about to raise an issue, so this must be a widespread problem.

[theRoboxx]

Same here on Linux Mint:

OS: Linux Mint 20.2 x86_64
Kernel: 5.4.0-94-generic
DE: Plasma
plasmashell 5.18.7
Qt: 5.12.8
KDE Frameworks: 5.68.0
kf5-config: 1.0
WM: KWin
WM Theme: Breeze
Theme: Breeze Dark [Plasma], Breeze [GTK2/3]

Brave-stable: Version 1.34.80 Chromium: 97.0.4692.71 (Official Build) (64-bit)
and
Brave-beta: Version 1.35.77 Chromium: 97.0.4692.71 (Official Build) beta (64-bit)

[serenova]

This is the one I could find a link to, my apologies. I can certainly also post in that thread as well!

[Torkin1]

I'm experiencing this issue too.

$ neofetch
             .',;::::;,'.                daniele@T540p 
         .';:cccccccccccc:;,.            ------------- 
      .;cccccccccccccccccccccc;.         OS: Fedora release 35 (Thirty Five) x86_64 
    .:cccccccccccccccccccccccccc:.       Host: ThinkPad T540p 
  .;ccccccccccccc;.:dddl:.;ccccccc;.     Kernel: 5.15.13-200.fc35.x86_64 
 .:ccccccccccccc;OWMKOOXMWd;ccccccc:.    Uptime: 19 mins 
.:ccccccccccccc;KMMc;cc;xMMc:ccccccc:.   Packages: 4625 (rpm), 23 (flatpak) 
,cccccccccccccc;MMM.;cc;;WW::cccccccc,   Shell: bash 5.1.8 
:cccccccccccccc;MMM.;cccccccccccccccc:   Resolution: 1920x1080 
:ccccccc;oxOOOo;MMM0OOk.;cccccccccccc:   DE: Plasma 5.23.4 
cccccc:0MMKxdd:;MMMkddc.;cccccccccccc;   WM: KWin 
ccccc:XM0';cccc;MMM.;cccccccccccccccc'   WM Theme: Gently-Blur 
ccccc;MMo;ccccc;MMW.;ccccccccccccccc;    Theme: Gently [Plasma], Breeze [GTK2/3] 
ccccc;0MNc.ccc.xMMd:ccccccccccccccc;     Icons: Breeze Chameleon Dark [Plasma], Breeze Chameleon Dark [GTK2/3] 
cccccc;dNMWXXXWM0::cccccccccccccc:,      Terminal: yakuake 
cccccccc;.:odl:.;cccccccccccccc:,.       CPU: Intel i7-4700MQ (8) @ 3.400GHz 
:cccccccccccccccccccccccccccc:'.         GPU: NVIDIA GeForce GT 730M 
.:cccccccccccccccccccccc:;,..            GPU: Intel 4th Gen Core Processor 
  '::cccccccccccccc::;,.                 Memory: 4379MiB / 15679MiB

$ dnf list installed | grep brave
brave-browser.x86_64                             1.34.80-1                               @brave-browser-rpm-release.s3.brave.com_x86_64_  
brave-keyring.noarch                             1.9-1                                   @brave-browser-rpm-release.s3.brave.com_x86_64_

Version 1.34.80  Chromium: 97.0.4692.71 (Official Build)  (64 bit)

[arch-btw]

• https://community.brave.com/t/after-clicking-on-brave-rewards-i-cannot-drag-bat-img-into-target-img-so-i-cannot-claim-bat-rewards/310719

• https://community.brave.com/t/im-unable-to-complete-brave-rewards-captcha/322133

• https://old.reddit.com/r/brave_browser/comments/s0tfp7/cant_claim_bat_because_captcha_doesnt_work/

[Mitsunee]

Unsubscribing from this issue as there's no development on this apparently and people just post random crap. Issue Tracker on this repo is actually useless, my older ticket about Emojis not working is open to this day because noone ever even properly adressed the issues and all I get are wild theories like "it's linux fault", when no other application has these problems.

[error256]

@Mitsunee I think it's assumed that it probably is the same issue as #20386, it's just that nobody mentioned it here explicitly.

[theRoboxx]

The problem is already solved in the upstream version of Chromium but it will take a bit longer for this to be added in brave's stable version.

I fixed it temporary by downgrading the browser to the previous version 1.33.106. If you use the package manager Synaptic you can do it easily like mentioned here:
https://community.brave.com/t/how-to-revert-to-earlier-version-of-brave-for-linux/99490

[Torkin1]

I confirm that the workaround mentioned by @theRoboxx works as expected. I was able to claim my BATs in such version of brave. To do the same on dnf:

sudo dnf downgrade brave-browser 1.33.106 -y

[Miyayes]

Depending on where the fix lands in Chromium upstream, the fix will either land in 1.35 of Brave (Feb 1st) or 1.36 March.

[arch-btw]

For those looking for some last working versions (thanks @theRoboxx )

Stable: https://github.com/brave/brave-browser/releases/tag/v1.33.106

Nightly: https://github.com/brave/brave-browser/releases/tag/v1.33.1

Dev: https://github.com/brave/brave-browser/releases/tag/v1.31.83

Beta: https://github.com/brave/brave-browser/releases/tag/v1.31.82

In arch linux you can edit the package build before installing from the AUR.

Find the line where it says:

pkgver=

And change it to the last working version.
Then change the sha512sum line for that package too.

I'm sure there's an easier way but this worked for me.

[Miyayes]

Please update to the latest version. This should be fixed in Brave 1.34.81 release channel (new hotfix just released).

[Torkin1]

The problem with dragging tabs around seems resolved. When my BAT prize will be ready to be claimed, I'll let you know if i will be able to claim it.

[arch-user-france1]

This seems like a larger Linux issue in general, possibly from upstream Chromium. For users experiencing this, can you also try and "drag and drop" your tabs? It seems like all drag and drop operations are having issues. cc: @simonhong @

It is not claimable but tabs work. Feels like cheating from the company, but I rather have brave ads for supporting brave than other webapges... @Miyayes

Why is that issue closed.

Huh wait I can drag it and it works now but it didn't work before where it was fixed already. How accurate must one be to solve the captcha?