Logon Failed

[GonzaloMoldes]

Hi Andrew,

Im a Bitrix user and i want testing Brick in Gnome environment, but i found a issues to complete my test.

I use Ubuntu 14.04 LTS, i follow the steps to install from PPA. Compilation and installation has done without any issues, but i have a surprise when i try to logon in my account, the application sends a message: "Authorization failed :(" "Authorization error, wrong login or password"

My Bitrix account is self-hosted by us and we use the https to log in the system.

When i call "Brick" in a terminal i see this message:

g******@Samsung:~$ brick
[0430/103942:INFO:dbus_protocol.cc(117)] Acquired the bus org.brick.Brick

[0430/103942:WARNING:dbus_protocol.cc(359)] D-BUS implement me: AccountSwitchEvent

ATTENTION: default value of option force_s3tc_enable overridden by environment.
[0430/103943:WARNING:account.cc(188)] Auth failed: {success: false}

Can you help me with this?

Suggestion: When the logon fails, i don't have a any other options to click "try again", i think is nice if you put in this screen the possibility to change the account to login.

Thanks,

[buglloc]

Hi!
Can you provide some more information about your Bitrix24:

• Version of module "Instant Messenger"
• Is Bitrix24 used the AD/LDAP for authorization?

If your Bitrix24 is integrated with AD/LDAP, you may have trouble with authorization :-( Because the module "AD/LDAP connector" does not support Application Specific Password, used in Brick for security purposes.
In the new Brick version, I made two changes for this:

• Allow using the "original" account password for authentication (deactivate checkbox "Use App Password (recommended)")
• Allow changing account credentials when the logon fails - added a new button to display the the edit dialog account. I thought to make the ability to edit directly on the page with an error, but has refused for security reasons

I plan upload a new version (0.1.20.29) to the PPA in this evening, so tomorrow you can try it.

[buglloc]

If this is not the case...Please try to reproduce the problem:

• Get the App Password from portal:

$ curl --data "renew_password=y&action=login&login=_your_login_&password=_your_password_&otp=" https://_your_bitrix24_domain_/desktop_app/login/

• The answer should come with new App Password, for example:

{success: true, sessionId: 'qi0i10tu35dr6up6id1rv6tbn1', appPassword: 'ywzhbdxlcpnrygwf'}

• Now, try to logon in with it (change ywzhbdxlcpnrygwf to appPassword value from presious step):

$ curl -v --data "action=login&login=_your_login_&password=ywzhbdxlcpnrygwf" https://_your_bitrix24_domain_/desktop_app/login/

• Server should respond something like this:

{success: true, sessionId: 'r4cim3r8rala63hslj7gjgftn4'}

If http-response status code is not 200 or "success: false" in the response body - try wrote to Bitrix24 helpdesk (may be with link to this issue), probably Bitrix24 doesn't not support Application Specific Password somewhere else:-(

Or just wait tomorrow and update Brick to version 0.1.20.29. Then change the account password with deactivated checkbox "Use App Password (recommended)" :-)

[GonzaloMoldes]

Hi Andrew,

I wait to update to version 0.1.20.29... works fine. I'm happy with your app. :) 👍

Another one suggestion: the option "feed news" redirect to the web app, i think it's better to see the "feed news" in Brick. you have scheduled for a update?

Thanks!

[buglloc]

Another one suggestion: the option "feed news" redirect to the web app, i think it's better to see the "feed news" in Brick. you have scheduled for a update?

Unfortunately, this cannot be implemented on the Brick-side. It should be supported in Bitrix24 (server-side) and only then it can appear in Brick. Therefore, this suggestion you better send to the helpdesk Bitrix24 if they support for official clients - I can do it for Brick