I'm a Technical Support Engineer with a passion for transforming customer pain points into innovative solutions and continuously improving user experiences. I enjoy breaking down complex technical concepts into simple, understandable pieces and playing around with code. And my cat.
- Provide top-notch customer support for SaaS companies
- Revise and enhance internal and external documentation
- Engage in competitor research and product feedback
- Develop support tools with Python
- Manage and update SQL databases
- Create and troubleshoot HTML code
Check out some of my latest projects and contributions:
Feel free to connect and explore my work. Let's build something amazing together!