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500 server error when generating large dataset PDF #68

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meetings03 opened this issue Mar 1, 2024 · 4 comments
Closed

500 server error when generating large dataset PDF #68

meetings03 opened this issue Mar 1, 2024 · 4 comments

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@meetings03
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We had an issue in the past with trying to generate a pdf with around 3000 meeting listed. We get a 500 server error. The issue was resolved at one point but now we are experiencing the same issue again.
The pdf is for a state wide printed meeting list that we use for H&I facilities and prison release packages.
The last time it happened I believe you determined it was an issue with overloading the code4recovery servers while generating a pdf from the large amount of data. We're running WP 6.4.3. TSML plugin 3.14.32 on area03.com.

@anchovie91471
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anchovie91471 commented Mar 3, 2024

Can I ask what the use case is for printing a list so large? It seems like a single list with meetings hundreds of miles apart wouldn't be that useful to someone trying to find a meeting.

Perhaps we could help you break the list down into smaller regions?

@meetings03
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meetings03 commented Mar 4, 2024 via email

@anchovie91471
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Can you send the feed url you're using to generate with? I can probably just generate one for you to deal with your immediate need. Meantime, we can discuss options internally for handling this. Being that we are not for profit, we have to work with our limited server resources.

Thanks!

@anchovie91471
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We found that the memory limit increase we had put in place a while back was reverted when we changed PHP versions. We have fixed the issue. Can you try your feed again and see if you see an error?

@code4recovery code4recovery locked and limited conversation to collaborators Mar 14, 2024
@anchovie91471 anchovie91471 converted this issue into discussion #69 Mar 14, 2024

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