Incompatible CPU detected in Docker Desktop for Mac with M2 processor

[sorrywm]

Description

I followed the instructions to install Docker Desktop for Mac with Apple silicon. When I went to open the application from the Applications folder I received the following error message:

Incompatible CPU detected
We are sorry, but your hardware is incompatible with Docker Desktop.

Docker requires a processor with virtualization capabilities and hypervisor support.

To learn more about this issue see:

https://docs.docker.com/desktop/mac/troubleshoot/#incompatible-cpu-detected

required compatibility check: Incompatible CPU detected

The link within the error is broken; however, I followed the instructions here.

And my Mac does support the Hypervisor framework. See my command and the output within Terminal:
~ % sysctl kern.hv_support
kern.hv_support: 1

Reproduce

1. Install Docker from Docker Desktop for Mac with Apple Silicon link
2. Attempt to open Docker Desktop from Applications folder.

Expected behavior

Docker Desktop should run.

docker version

zsh: command not found: docker

docker info

zsh: command not found: docker

Diagnostics ID

33723E42-7BA5-4B20-A97E-FF503C44A800/20240610152012

Additional Info

I have an Apple M2 running Sonoma 14.5.

[karlchris]

hi, I got the same issue with processor M3

[karlchris]

Diagnostic ID A857E786-E95B-43F3-B2B4-619855E2B7FB/20240613170827

[shilohma]

M3 Pro: 16C8A784-AD63-4672-8152-3C2F19BC95AA/20240619015532

[zaraAtSky]

Same

[zuizeze]

Same issue with m2 sonoma 14.5 72037734-5A37-478F-AF80-D0130D465F86/20240621002335

[CristopherMartinez]

Same issue with m2 sonoma 14.3.1 , Diagnostic id: 2F2C1503-6A5A-49E8-8CAE-92CA002454C0/20240621034418

[zuizeze]

I resolved this issue by following the steps below

1. Install previous version 4.28.0
2. Run this command softwareupdate --install-rosetta

https://docs.docker.com/desktop/install/mac-install/#:~:text=run%20the%20following%20command%3A

3. Open setting panel and selected Use Rosetta option

4. Upgrade to latest version

[CynthiaKamau]

hi, I got the same issue with processor M3

me too

[mryee2023]

me too
Diagnostic ID
6DACCA5E-6A43-4D59-AED3-8F207A20D1F5/20240804002502

[Ragnarok99]

same issue here with M2 Max

[Detrasoft]

I have same problem.
Diagnostic ID:
062F8627-5C09-472D-B51F-D55C29AC54D3/20240814010556

My MAC OS is Sequoia Beta 15.0 Beta.

[moHaHa]

F6C0AE64-5AA8-43F6-AF36-519EBEBB1DBE/20240822112954

same here with m2

[bradchesney79]

Latest & greatest 14" M3 macbook picked up two days ago and fully updated-- no joy.

[arapocket]

same

[proXDhiya]

I had the same issue, but I managed to fix it by installing Docker using the brew install --cask docker command. The --cask option is used for installing the GUI version.

[arapocket]

I had the same issue, but I managed to fix it by installing Docker using the brew install --cask docker command. The --cask option is used for installing the GUI version.

Awesome, this worked for me as well. Thanks!

[ch1n069]

I resolved this issue by following the steps below

1. Install previous version 4.28.0
2. Run this command softwareupdate --install-rosetta

https://docs.docker.com/desktop/install/mac-install/#:~:text=run%20the%20following%20command%3A

3. Open setting panel and selected Use Rosetta option

4. Upgrade to latest version

I was experiencing the same issue with my docker on M1 MacBook Pro , Os - Sonona. I had migrated all my apps from my old Intel Mac which was running on Mac OS Big Sur. This solution solved my issue since I could not be able to open docker with out getting the error.

[GerardoUE]

Resolví esta cuestión siguiendo los pasos siguientes

1. Instalar versión anterior [4.28.0](https://docs.docker.com/desktop/release-notes/#4280)

2. Ejecute este comando.  `softwareupdate --install-rosetta`

https://docs.docker.com/desktop/install/mac-install/-:-:text=run%20the%20following%20comm%3A

3. Panel de configuración abierta y seleccionado  `Use Rosetta`opción

4. Actualización a la última versión

Excelente, resolvio el problema que estaba pasando.

[kyratolnai11]

I had the same issue, but uninstall and install again fixed the it

[legoesbenr]

I resolved this issue by following the steps below

1. Install previous version 4.28.0
2. Run this command softwareupdate --install-rosetta

https://docs.docker.com/desktop/install/mac-install/#:~:text=run%20the%20following%20command%3A

3. Open setting panel and selected Use Rosetta option

4. Upgrade to latest version

Had the same issue. Deleting and reinstalling the latest version (4.34.3 (170107)) has this setting set by default. Just remember to download the Apple Silicon .dmg.