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Upload/Pageview Counter not showing up #487

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NAnguiano opened this issue May 15, 2017 · 3 comments
Closed

Upload/Pageview Counter not showing up #487

NAnguiano opened this issue May 15, 2017 · 3 comments

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@NAnguiano
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While working on #486, I noticed that it seems like the upload/pageview counter doesn't seem to be appearing properly.

screen shot 2017-05-14 at 10 35 02 pm

It's appearing this way on both beta and master, both on Chrome v 58.0.3029.110 and Firefox v 52.0. No extensions on either.

I get the following errors in the console.
Beta:
screen shot 2017-05-14 at 10 37 07 pm
Master:
screen shot 2017-05-14 at 10 38 52 pm

This happens when I'm using the website on both http and https, with or without extensions, on both Firefox and Chrome.

Looks like a CORS issue. I'm wondering if the ga-controller needs to be moved to to the top-level directory now that the server is being run from there instead of from within the folders.

That's my best guess at least. Otherwise, I'm clueless.

@dondi
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dondi commented May 30, 2017

I took a look at this and noticed an error message in the production server logs that was being reported whenever the server reported something to Google Analytics. I resolved the error (it was an incorrect path) and the counter appears to be working again. We should observe this a little more before closing. This fix may also have resolved the equivalent GRNmap issue (kdahlquist/GRNmap#213 I think?).

@kdahlquist
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I just took a quick look. GRNsight is now reporting again, but GRNmap is only recording pageviews, but not times downloaded. However there is something else strange about GRNmap--The GRNmap homepage is reporting 298 views, but every other page is reporting 712. I find it extremely unlikely that each page would have the exact same number of views. I'll post on the GRNmap issue as well.

@kdahlquist
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confirmed fixed

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