Customer request to offline machines: PERFTIGER147 and PERFTIGER119

[dkurepa]

We had a customer request to offline PERFTIGER147 and PERFTIGER119 https://teams.microsoft.com/l/message/19:afba3d1545dd45d7b79f34c1821f6055@thread.skype/1718163669497?tenantId=72f988bf-86f1-41af-91ab-2d7cd011db47&groupId=4d73664c-9f2f-450d-82a5-c2f02756606d&parentMessageId=1718163669497&teamName=.NET%20Core%20Eng%20Services%20Partners&channelName=First%20Responders&createdTime=1718163669497. Helix Api is currently having some trouble tho, and is not able to do this

[garath]

The Helix API being broken seems... bad. What's the follow-up here?

[riarenas]

This is lacking details. What operation is failing, and how?

[dkurepa]

Sorry I didn't put details here, they're in a teams chat

but basically I'm getting

Microsoft.DotNet.Helix.Client.RestApiException`1[Microsoft.DotNet.Helix.Client.Models.ApiError]: The response contained an invalid status code 500 Internal Server Error

Body: {"Message":"An error occured.","ActivityId":"b9a4c32fe29f5e3d252e9daf9dae67c4"}
   at Microsoft.DotNet.Helix.Client.Machine.OnChangeStateFailed(Request req, Response res) in /_/src/Microsoft.DotNet.Helix/Client/CSharp/generated-code/Machine.cs:line 124
   at Microsoft.DotNet.Helix.Client.Machine.ChangeStateAsync(MachineStateChangeRequest body, String machineName, String queueId, CancellationToken cancellationToken) in /_/src/Microsoft.DotNet.Helix/Client/CSharp/generated-code/Machine.cs:line 95
   at Microsoft.Internal.Helix.Machines.OsobCli.Commands.ChangeMachineState.ChangeMachineStateCommand.ExecuteAsync(ChangeMachineStateOptions options) in C:\Users\dkurepa\source\repos\dotnet-helix-machines\tools\OsobCli\Commands\ChangeMachineState\ChangeMachineStateCommand.cs:line 59
   at Microsoft.Internal.Helix.Machines.OsobCli.Program.Main(String[] args) in C:\Users\dkurepa\source\repos\dotnet-helix-machines\tools\OsobCli\Program.cs:line 40

when running osob-cli

[riarenas]

I successfully ran:

./osob-cli.cmd change-machine-state --queue windows.11.amd64.tiger.perf -r "Taken down for perf team investigations, #3064" --production -d -m PERFTIGER119 --helix-api-token "my token"
Machine PERFTIGER119 in windows.11.amd64.tiger.perf has been disabled

and

./osob-cli.cmd change-machine-state --queue ubuntu.2204.amd64.tiger.perf -r "Taken down for perf team investigations, #3064" --production -d -m PERFTIGER147 --helix-api-token "my token"
Machine PERFTIGER147 in ubuntu.2204.amd64.tiger.perf has been disabled

So the machines are now disabled and I think the API is fine.

I think you were hitting a case sensitivity bug somewhere between the CLI and the API, as I'm able to repro the issue when running

./osob-cli.cmd change-machine-state --queue windows.11.amd64.tiger.perf -r "Taken down for perf team investigations, #3064" --production -d -m perftiger119 --helix-api-token "my token"

[dougbu]

Reenabled PERFTIGER147. Leaving this issue open until PERFTIGER119 is online as well…

[dougbu]

Checked in FR channel w/ Parker this evening. No response yet (as expected)

[ilyas1974]

Systems are back online. Closing issue.