Solar energy data not coming through

[iteles]

Solar energy data has not come through since Saturday 27th May.

@nelsonic Is this something that makes sense to you (was anything changed on our side) or are there any actions we need to take before I have to call out DAPE (charged 💰 ) to make sure this is just a data issue and not a solar power issue altogether?

[nelsonic]

Haven't made any changes to the network that would have affected this. Perhaps it just needs a reboot. ♻️

[iteles]

I will speak to DAPE and see if they can talk me through a reboot remotely.

[nelsonic]

If this can be rebooted remotely we have a security hole in our network. 👌

[iteles]

No. If they can talk me through it remotely and I do the physical reboot of our system.

[nelsonic]

We did the hard/cold reboot did it have any effect?

[iteles]

Still nothing coming through on the app.

Need to check if the screen on the solax system says anything.

[nelsonic]

The Inverter had forgotten the password to our home WI-FI so it was no longer sending data to servers hence blank in the app. 💭

The DAPE people visited and reconnected. I document it in a note shared with @iteles ... But not sharing on GitHub as it’s very specific to our setup.

working now: