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NLP project developed by Yesim Ipek, Busra Oner, Didar Tutan, and Ege Zeytun using Istanbul Metropolitan Municipality's call center data.

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Sentimap is an NLP project developed by Yesim Ipek, Busra Oner, Didar Tutan, and Ege Zeytun. SentiMap applies sentiment analysis tools to the Municipality's call center data, measures residents' satisfaction levels with public services across counties, detects services that are in need of improvement, and increases the Municipality's rapport with Istanbul's residents. Findings are presented on dynamic maps.

Model Accuracy : %79 avg recall. Successful compared to Multimonial Naive Bayes Base Model Accuracy (%68).

References :

  • For Model : Understand Tweets Better with Bert Sentiment Analysis - Abdüllatif Köksal IMDB sentiment analysis with BERT and ktrain Github Project - Arun S. Maiya
  • For Pre-Processing : Yemeksepeti Sentiment Analysis Kaggle Project - Ege Baştürk
  • For Evaluation & Metrics : Understand Tweets Better with Bert Sentiment Analysis - Abdüllatif Köksal

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NLP project developed by Yesim Ipek, Busra Oner, Didar Tutan, and Ege Zeytun using Istanbul Metropolitan Municipality's call center data.

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