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email bounces #23

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ghost opened this issue Dec 4, 2018 · 2 comments
Closed

email bounces #23

ghost opened this issue Dec 4, 2018 · 2 comments
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@ghost
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ghost commented Dec 4, 2018

Just a head's up. The bounces indicate the messages were delivered and that these are, so far, only warnings, but given all the shenanigans I've heard regarding other email-related integrations I figured it was worth a mention.

These are all in response to @Nolski's exhortative message:

https://lists.fedoraproject.org/archives/list/fossrit@lists.fedorahosted.org/message/OERPVSM427YUP5WLC3KDSQEILR56TTP2/

From my mutt inbox:

  26     Dec 03 admin@fedorapro ( 180) Uncaught bounce notification                                                                                                                                         
  27     Dec 03 admin@fedorapro ( 180) Uncaught bounce notification                                                                                                                                         
  28     Dec 03 admin@fedorapro ( 180) Uncaught bounce notification                                                                                                                                         
  29     Dec 03 admin@fedorapro ( 180) Uncaught bounce notification 

All four bounce notifications are for gmail users. I've redacted the local part of the email address here out of deference to the subscriber's privacy but this is representative of the bounces:

[-- Attachment #2 --]                                                                                                                                                                                       
[-- Type: message/rfc822, Encoding: 7bit, Size: 9.4K --]                                                                                                                                                    
                                                                                                                                                                                                            
Date: 03 Dec 2018 10:19:33 -0500                                                                                                                                                                            
From: RIT Postmaster <postmaster@rit.edu>                                                                                                                                                                   
To: fossrit-bounces@lists.fedorahosted.org                                                                                                                                                                  
Subject: Delivery Status Notification (Delay)                                                                                                                                                               
                                                                                                                                                                                                            
[-- Attachment #1 --]                                                                                                                                                                                       
[-- Type: text/plain, Encoding: quoted-printable, Size: 0.6K --]                                                                                                                                            
                                                                                                                                                                                                            
This is an automatically generated Delivery Status Notification.                                                                                                                                            
                                                                                                                                                                                                            
THIS IS A WARNING MESSAGE ONLY.                                                                                                                                                                             
                                                                                                                                                                                                            
YOU DO NOT NEED TO RESEND YOUR MESSAGE.                                                                                                                                                                     
                                                                                                                                                                                                            
Delivery to the following recipients has been delayed.                                                                                                                                                      
                                                                                                                                                                                                            
              <~redacted~@gmail.com>                                                                                                                                                                       
                                                                                                                                                                                                            
The reason for the problem:                                                                                                                                                                                 
4.3.2 - Not accepting messages at this time 421-'4.7.0 This message does not have authentication information or fails to pass\n4.7.0 authentication checks. To best protect our users from spam, the\n4.7.0 
message has been blocked. Please visit\n4.7.0  https://support.google.com/mail/answer/81126#authentication for more\n4.7.0 information. n189si6042746qkc.170 - gsmtp'                                       
                                                                                                                                                                                                            
                                                                             
@jwflory jwflory self-assigned this Dec 4, 2018
@jwflory jwflory added bug Something isn't working question Further information is requested labels Dec 4, 2018
@jwflory
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jwflory commented Dec 4, 2018

@ritjoe Thanks for digging into this. I read the fix for this is to unsubscribe the failing email addresses. I'll try to do this during FOSS Hours today.

@jwflory jwflory removed the question Further information is requested label Dec 4, 2018
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jwflory commented Jan 4, 2019

I went back to the six bounce notifications I had from December. Of the six addresses, only one was still subscribed. I unsubscribed the one address. I'm guessing Mailman unsubscribed the rest of the addresses after so many failed deliveries.

I'm closing this as resolved. I'll try to keep an eye out if any more float around. 🎬

@jwflory jwflory closed this as completed Jan 4, 2019
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