Error 504: Can't update the balance and can't send coins

[JasonG-FR]

Hi,

I'm having an issue with the Android App, it seems that it can't reach the server.
Here are two screenshots showing the issue. My Internet access is working.

I'm joining the session log too :
Garlicoin Wallet v3.2.8 #dc278d5 Client: {"isAndroid":true,"isIOS":false,"isWP":false,"isSafari":false,"ua":"Mozilla/5.0 (Linux; Android 7.1.2; A0001 Build/NJH47F; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/63.0.3239.111 Mobile Safari/537.36","isCordova":true,"isMobile":true,"isDevel":false,"supportsTrezor":false,"versionIntelTEE":"","supportsIntelTEE":false} Using: FileStorage Running head controller:Garlicoin Wallet Route change from: - to: starting toParams:{} fromParams:{} Starting... Init profile... Got main dir: file:///data/user/0/com.garlicinsight.garlicwallet/files/ Profile is not encrypted Profile read Preferences read: {"limits":{"totalCopayers":6,"mPlusN":100},"bws":{"url":"https://gws.garlicinsight.com/gws/api"},"download":{"copay":{"url":"https://garlicoin.io"},"bitpay":{"url":"https://play.google.com/store/apps/details?id=com.garlicinsight.garlicwallet"}},"rateApp":{"copay":{"ios":"https://garlicoin.io","android":"https://garlicoin.io","wp":""},"bitpay":{"ios":"https://garlicoin.io","android":"https://play.google.com/store/apps/details?id=com.garlicinsight.garlicwallet","wp":""}},"wallet":{"requiredCopayers":2,"totalCopayers":3,"spendUnconfirmed":false,"reconnectDelay":5000,"idleDurationMin":4,"settings":{"unitName":"GRLC","unitToSatoshi":100000000,"unitDecimals":8,"unitCode":"grlc","alternativeName":"US Dollar","alternativeIsoCode":"USD","defaultLanguage":"en","feeLevel":"normal"}},"lock":{"method":"pin","value":"0576","bannedUntil":null},"recentTransactions":{"enabled":true},"hideNextSteps":{"enabled":true},"rates":{"url":"https://garlicinsight.com:443/api/rates"},"release":{"url":"https://api.github.com/repos/garlicoin-project/copay-grlc/releases/latest"},"pushNotificationsEnabled":true,"emailNotifications":{"enabled":false},"colorFor":{"681b94c6-1253-4e66-9339-ac4632a7fecf":"#4a90e2","ea73a9bd-4a73-4dff-b2bd-a8547651684f":"#4a90e2"},"bwsFor":{},"aliasFor":{},"emailFor":{}} Preferences read Binding wallet:ea73a9bd-4a73-4dff-b2bd-a8547651684f Validating?:false Wallet + ea73a9bd-4a73-4dff-b2bd-a8547651684f status:undefined Bound 1 out of 1 wallets Profile loaded ... Starting UX. Trying to pre-initialize QRScanner. Setting default language: en Route change from: starting to: tabs.home toParams:{"fromOnboarding":""} fromParams:{} scannerService is reviewing platform capabilities... A camera is available to this app. Camera access is authorized. Support for opening device settings is available on this platform. A light is available on this platform. A second camera is available on this platform. Camera permission already granted. Initializing scanner... scannerService is reviewing platform capabilities... A camera is available to this app. Camera access is authorized. Support for opening device settings is available on this platform. A light is available on this platform. A second camera is available on this platform. donate Service, updating nextSteps. linked/total: 0/0 Adding NextSteps entry:donate Updating Status: Personal Wallet null Starting push notification registration... startupService is showing the StatusBar... startupService is hiding the splashscreen... Get token for push notifications: fIBsXRpDFm4:APA91bEtvtlQGqTDqldh6xxWrPZJJ5yWLmdi8sVNgvBCFbVsc6BqfmTR50gHBLBb6kdyFUW-Cb4tP6gRLGrHc97Ebvp8lCcoka7WvLblmYySUC1-ny01YgeAehDtzeN-BmBdOzgYCi6Q Initializing openURL Route change from: tabs.home to: tabs.wallet toParams:{"walletId":"ea73a9bd-4a73-4dff-b2bd-a8547651684f","fromOnboarding":""} fromParams:{"fromOnboarding":""} Updating Status: Personal Wallet null Updating Transaction History Route change from: tabs.wallet to: tabs.home toParams:{"fromOnboarding":""} fromParams:{"walletId":"ea73a9bd-4a73-4dff-b2bd-a8547651684f","fromOnboarding":""} Updating Status: Personal Wallet null Route change from: tabs.home to: tabs.settings toParams:{} fromParams:{"fromOnboarding":""} Route change from: tabs.settings to: tabs.advanced toParams:{} fromParams:{} Route change from: tabs.advanced to: tabs.settings toParams:{} fromParams:{} Route change from: tabs.settings to: tabs.about toParams:{} fromParams:{} Route change from: tabs.about to: tabs.about.logs toParams:{} fromParams:{} Personal Wallet: Subscription Push Notifications success. Status update. hash:385339920 Try:0 Got Wallet Status for:Personal Wallet Unknown error type: 504 504

[JasonG-FR]

It's working again now, maybe the server wasn't reachable ?

[Tonimit]

I have also problems sending coins.
Here is what msg I got:


any solution?

[ryan-shaw]

Before the error occurs how long does it hang for during sending?

…

On Sat, 24 Feb 2018 at 12:33, Tonimit ***@***.***> wrote: I have also problems sending coins. Here is what msg I got: [image: garlig5] <https://user-images.githubusercontent.com/36791665/36630485-4e7448da-1967-11e8-880e-3e3dccb11087.jpg> [image: garlig6] <https://user-images.githubusercontent.com/36791665/36630486-53251d28-1967-11e8-8c3d-b84623dc9d43.jpg> any solution? — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#5 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ACcIQK9IHq8FCbcUK8ZnNuGGv_loocZXks5tYAGwgaJpZM4SQCQz> .

[ryan-shaw]

Also I notice the fee is very large, are you mining into this wallet? If so, it could be an issue with combining a large number of utxo’s can you try sending a smaller amount?

…

On Sat, 24 Feb 2018 at 12:41, Ryan Shaw ***@***.***> wrote: Before the error occurs how long does it hang for during sending? On Sat, 24 Feb 2018 at 12:33, Tonimit ***@***.***> wrote: > I have also problems sending coins. > Here is what msg I got: > [image: garlig5] > <https://user-images.githubusercontent.com/36791665/36630485-4e7448da-1967-11e8-880e-3e3dccb11087.jpg> > [image: garlig6] > <https://user-images.githubusercontent.com/36791665/36630486-53251d28-1967-11e8-8c3d-b84623dc9d43.jpg> > any solution? > > — > You are receiving this because you are subscribed to this thread. > Reply to this email directly, view it on GitHub > <#5 (comment)>, > or mute the thread > <https://github.com/notifications/unsubscribe-auth/ACcIQK9IHq8FCbcUK8ZnNuGGv_loocZXks5tYAGwgaJpZM4SQCQz> > . >

[Tonimit]

Hi Ryan,

I've tried to send 10 coins and it's working fine.
Yes, I'm mining to this wallet.
How big transfers I should make?

thank you.

[ryan-shaw]

Yeah it’s what I thought then. I’m not sure how big the transfers should be but you can experiment, what’s happening is the request is taking longer than the gateway timeout causing the request to fail. I can up the timeout to help with bigger txs, but for now could you send the funds with smaller txs until I can fix it. Thanks

…

On Sat, 24 Feb 2018 at 12:53, Tonimit ***@***.***> wrote: Hi Ryan, I've tried to send 10 coins and it's working fine. Yes, I'm mining to this wallet. How big transfers I should make? thank you. — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#5 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ACcIQHy6gIBrd_1c1wj2WtIhR5JXJoOeks5tYAZJgaJpZM4SQCQz> .

[Tonimit]

Thanks!