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Can't set preferences #65

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tespro opened this issue Sep 3, 2019 · 8 comments
Closed

Can't set preferences #65

tespro opened this issue Sep 3, 2019 · 8 comments

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@tespro
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tespro commented Sep 3, 2019

Installation and version

I'm actually not sure what version I'm running because I use Ubuntu 18.04 and I'm assuming it keeps your program updated along with everything else. I've had parlatype running for a year or so. I don't see any version number displayed anywhere. Am I missing something?

Your desktop environment

Gnome

Issue

I can't set the preferences as shown in the help documentation.

  • Does it happen all the time? Yes
  • Did it work in the past (a regression)? No
  • If you start Parlatype from terminal, is there any error output? No - and I can run it from both the desktop and terminal. Works the same in both circumstances.
@gkarsay
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gkarsay commented Sep 4, 2019

Do you mean you don't know where to set the preferences? You have probably version 1.5.4. Preferences are like for most GNOME applications in the so called Application menu, which is in the upper left corner next to "Activities":
Parlatype-Preferences-v1 5 x
There is also a menu item "Info" that shows the version of Parlatype. Note that this changed with version 1.6 and now the Preferences are found in the "Hamburger" menu.

I hope this helps! If finding the Preferences was not the problem, please describe in detail what is not working.

@tespro
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tespro commented Sep 4, 2019 via email

@gkarsay
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gkarsay commented Sep 4, 2019

The yellow thing you see in the picture is just my desktop with a sunset in the background. I'm not sure what your desktop looks like, you said it's the GNOME desktop. There should be a panel or bar on top and on the very left there is the word "Activities". Do you have that? If not, you are using another desktop, maybe Xfce? When you launch Parlatype, next to "Activities" appears "Parlatype". You can click on this "Parlatype" and you get this menu. Many programs have there some menus, others only a "Quit" item. So you don't click on the Parlatype window/box, but where the word "Parlatype" appears on the top bar next to "Activities".

There is also a "Help" item. You can launch "Help" also by pressing the F1 key. Please note the help pages you can find on the Internet are describing a different version of Parlatype. When you hit the F1 key you get help for the version you have installed on your computer.

If this didn't help, can you make a screenshot of your desktop with Parlatype running?

@tespro
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tespro commented Sep 4, 2019 via email

@gkarsay
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gkarsay commented Sep 5, 2019

I can't see the screenshots. Please use the web interface where you have reported the issue, not email. Drag & drop the screenshots at a new comment.

@tespro
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tespro commented Sep 5, 2019

image
image

Did this work?

@gkarsay
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gkarsay commented Sep 5, 2019

Well, this worked. However, I hoped to see a bit more to identify the desktop. I'm attaching a screenshot of the whole desktop. This is what a GNOME desktop usually looks like – more or less, of course there can be some minor differences, e.g. the language is different.

Parlatype-GNOME-full

In the upper left corner there is Activities and next to it – I marked it in red – is the place with the application's menu where you can click on. It's showing the name of the program in the foreground. Do you have that? If no, you might have some Addon that is disabling the top panel (I rather don't think so) or you have a different desktop. Unity desktop is still present in Ubuntu 18.04, it's just not the standard desktop. You mentioned 9 dots to show all applications, that's a hint for GNOME actually.

@tespro
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tespro commented Sep 5, 2019 via email

@gkarsay gkarsay closed this as completed Sep 7, 2019
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