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Error when adding user from entity page #17207

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2 tasks done
ctresvaux opened this issue May 29, 2024 · 2 comments
Closed
2 tasks done

Error when adding user from entity page #17207

ctresvaux opened this issue May 29, 2024 · 2 comments
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@ctresvaux
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Code of Conduct

  • I agree to follow this project's Code of Conduct

Is there an existing issue for this?

  • I have searched the existing issues

Version

10.0.15

Bug description

When i am on the tab "users" of an entity configuration page and when i click to add new user form here, i have the following error

Uncaught Exception Error: Call to a member function getNameID() on bool in /var/www/support/html/src/Profile_User.php at line 1266

Relevant log output

No response

Page URL

No response

Steps To reproduce

No response

Your GLPI setup information

Informations sur le système, l'installation et la configuration
GLPI 10.0.15 ( => /var/www/support/html)
Installation mode: TARBALL
Current language:fr_FR

Server
 
Operating system: Linux p6-php82.probesys.net 6.1.0-20-amd64 #​1 SMP PREEMPT_DYNAMIC Debian 6.1.85-1 (2024-04-11) x86_64
PHP 8.2.18 fpm-fcgi (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl,
date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imagick, imap, intl, json, ldap, libxml, mbstring,
mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, random, readline, redis, session, shmop, soap, sockets, sodium, standard,
sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="40M" safe_mode="" session.save_handler="files"
upload_max_filesize="20M" disable_functions=""
Software: Apache ()
Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0
Server Software: Debian 12
Server Version: 10.11.6-MariaDB-0+deb12u1
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: p6-man-db1-support-user@10.6.111.243/p6-man-db1-support
Host info: 10.6.111.243 via TCP/IP

PHP version (8.2.18) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.
curl extension is installed.
gd extension is installed.
intl extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (10.11.6) is supported.
No files from previous GLPI version detected.
The log file has been created successfully.
Write access to /var/www/support/html/files/_cache has been validated.
Write access to /var/www/support/html/files/_cron has been validated.
Write access to /var/www/support/html/files has been validated.
Write access to /var/www/support/html/files/_dumps has been validated.
Write access to /var/www/support/html/files/_graphs has been validated.
Write access to /var/www/support/html/files/_lock has been validated.
Write access to /var/www/support/html/files/_pictures has been validated.
Write access to /var/www/support/html/files/_plugins has been validated.
Write access to /var/www/support/html/files/_rss has been validated.
Write access to /var/www/support/html/files/_sessions has been validated.
Write access to /var/www/support/html/files/_tmp has been validated.
Write access to /var/www/support/html/files/_uploads has been validated.

Web server root directory configuration seems safe.
Sessions configuration is secured.
OS and PHP are relying on 64 bits integers.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/support/html/marketplace has been validated.
Timezones seems loaded in database.

GLPI constants
 
GLPI_ROOT: "/var/www/support/html"
GLPI_CONFIG_DIR: "/var/www/support/html/config"
GLPI_VAR_DIR: "/var/www/support/html/files"
GLPI_MARKETPLACE_DIR: "/var/www/support/html/marketplace"
GLPI_USE_CSRF_CHECK: "1"
GLPI_CSRF_EXPIRES: "7200"
GLPI_CSRF_MAX_TOKENS: "100"
GLPI_USE_IDOR_CHECK: "1"
GLPI_IDOR_EXPIRES: "7200"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\/\/[^@:]+(\/.*)?$/"]
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_INSTALL_MODE: "TARBALL"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: "0"
GLPI_CENTRAL_WARNINGS: "1"
GLPI_TEXT_MAXSIZE: "4000"
GLPI_DOC_DIR: "/var/www/support/html/files"
GLPI_CACHE_DIR: "/var/www/support/html/files/_cache"
GLPI_CRON_DIR: "/var/www/support/html/files/_cron"
GLPI_DUMP_DIR: "/var/www/support/html/files/_dumps"
GLPI_GRAPH_DIR: "/var/www/support/html/files/_graphs"
GLPI_LOCAL_I18N_DIR: "/var/www/support/html/files/_locales"
GLPI_LOCK_DIR: "/var/www/support/html/files/_lock"
GLPI_LOG_DIR: "/var/www/support/html/files/_log"
GLPI_PICTURE_DIR: "/var/www/support/html/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "/var/www/support/html/files/_plugins"
GLPI_RSS_DIR: "/var/www/support/html/files/_rss"
GLPI_SESSION_DIR: "/var/www/support/html/files/_sessions"
GLPI_TMP_DIR: "/var/www/support/html/files/_tmp"
GLPI_UPLOAD_DIR: "/var/www/support/html/files/_uploads"
GLPI_INVENTORY_DIR: "/var/www/support/html/files/_inventories"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
GLPI_I18N_DIR: "/var/www/support/html/locales"
GLPI_VERSION: "10.0.15"
GLPI_SCHEMA_VERSION: "10.0.15@2eed74704cb07e0bac48b933cbd5c1c356f09629"
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MIN_PHP: "7.4.0"
GLPI_MAX_PHP: "8.4.0"
GLPI_YEAR: "2024"

Libraries
 
htmlawed/htmlawed version 1.2.14 in (/var/www/support/html/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.8.0 in (/var/www/support/html/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/support/html/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.7.5 in (/var/www/support/html/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/support/html/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/support/html/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/support/html/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/support/html/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/support/html/vendor/sabre/http/lib)
sabre/uri in (/var/www/support/html/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/support/html/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/support/html/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/support/html/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/support/html/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/support/html/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/support/html/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/support/html/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/support/html/vendor/symfony/console)
scssphp/scssphp in (/var/www/support/html/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/support/html/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/support/html/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/support/html/vendor/rlanvin/php-rrule/src)
ramsey/uuid in (/var/www/support/html/vendor/ramsey/uuid/src)
psr/log in (/var/www/support/html/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/support/html/vendor/psr/simple-cache/src)
psr/cache in (/var/www/support/html/vendor/psr/cache/src)
league/csv in (/var/www/support/html/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/support/html/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/support/html/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/support/html/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/support/html/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/support/html/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/support/html/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/support/html/vendor/symfony/cache)
html2text/html2text in (/var/www/support/html/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/support/html/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/support/html/vendor/symfony/dom-crawler)
twig/twig in (/var/www/support/html/vendor/twig/twig/src)
twig/string-extra in (/var/www/support/html/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 not found
symfony/polyfill-php81 not found
symfony/polyfill-php82 in (/var/www/support/html/vendor/symfony/polyfill-php82)
league/oauth2-client in (/var/www/support/html/vendor/league/oauth2-client/src/Provider)
league/oauth2-google in (/var/www/support/html/vendor/league/oauth2-google/src/Provider)
thenetworg/oauth2-azure in (/var/www/support/html/vendor/thenetworg/oauth2-azure/src/Provider)

LDAP directories
 
Server: 'ldaps://p6-idm4.idm.probesys.net', Port: '636', BaseDN: 'cn=users,cn=accounts,dc=idm,dc=probesys,dc=net', Connection
filter: none, RootDN: 'uid=binddn-glpi,cn=sysaccounts,cn=etc,dc=idm,dc=probesys,dc=net', Use TLS: none

SQL replicas
 
Not active

Notifications
 
Way of sending emails: SMTP+SSL (support@probesys.com@smtp.probesys.com)

Plugins list
 
fields Name: Champs supplémentaires Version: 1.21.8 State: Enabled
Install Method: Manual
behaviors Name: Comportements Version: 2.7.2 State: Enabled
Install Method: Manual
datainjection Name: Data Injection Version: 2.13.4 State: Error / to clean
Install Method: Manual
father Name: Père/Fils Version: 1.4.3 State: Enabled
Install Method: Manual
mreporting Name: Plus de rapports Version: 1.8.2 State: Enabled
Install Method: Manual
projectbridge Name: Projectbridge Version: 2.7.8 State: Enabled
Install Method: Manual
rgpdtools Name: Utilitaires RGPD Version: 1.1.0 State: Not installed
Install Method: Manual

Anything else?

No response

@ctresvaux ctresvaux changed the title Error when adding user from entity pae Error when adding user from entity page May 30, 2024
@ctresvaux
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It's not really a bug.
yhis message apperas if you clik on "add" wihtout selecting a user before

@cedric-anne
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Fixed by #17211.

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