external research- choose relevant reporter + submit relevant UID [6h] #337
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@akariv please approve/update my time estimation. If it seems ok, just remove the label and it is ready to apply. |
noamoss
changed the title
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For (2) we have what we planned for #190 - ask for each reporter 'is it you or someone else' (and stop asking once we get a 'yes' to that question. Other than that estimations seem fine. |
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(2) WSI staff prefers a single selection question, to choose the
reporter (like we doing the end of the loop). Can you te the time/price
differences between the two options?
(3) so did I (cc @dorit) and therefore asked for an explicit definition of
an alternaive text.
…On Mon, May 25, 2020, 9:08 AM Adam Kariv ***@***.***> wrote:
For (2) we have what we planned for #190
<#190> - ask for each
reporter 'is it you or someone else' (and stop asking once we get a 'yes'
to that question.
For (3) - I think that's already done.
Other than that estimations seem fine.
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They still prefer a a single selection question, we verified it today.This is the deinition (1-3, did not touch the description, to prevet confusion): "ומה עכשיו...?" if yes: מדובר במחקר של פרופ' אלון חן ממכון ויצמן בנוגע לתחושת לחץ באוכלוסיה. (each click will submit to the google form the relevant uid) |
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I don't like that we're removing the 'don't ask me again' option.
…On Tue, May 26, 2020 at 8:11 PM noamoss ***@***.***> wrote:
@akariv <https://github.com/akariv>
They still prefer a a single selection question, we verified it today.This
is the deinition (1-3, did not touch the description, to prevet confusion):
"ומה עכשיו...?"
א. סיימתי, ואני מעונין גם לענות על שאלות לגבי תחושת לחץ ומצב רוח
ב. סיימתי להיום, אינני מעוניין לענות על שאלות נוספות
if yes:
מדובר במחקר של פרופ' אלון חן ממכון ויצמן בנוגע לתחושת לחץ באוכלוסיה.
מי ישיב על השאלון?
(בלחצנים שמעבירים לגוגל)
-בת 46 מאליקום
-בן 49 מאליקום
-אולי בפעם אחרת
(each click will submit to the google form the relevant uid)
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@akariv I agree - but it seems like both teams are seeing both parts as a related research data set. |
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QA Finding 1:
-->
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Qa finding 2: finished an initial report for a first user on a device. Later (a couple of days later) I created a new reporter on the same address - but only one option was given to choose:
The following screenshot was taken later (after a refresh) to show two reporters still exist in the device:
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QA finding no. 3: update loop question: "זהו להיום" ---> "כולם דיווחו"
see finding 7 below, related to this one. |
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@akariv QA finding 5: after creating a user with a different address on the same device the new question shows no options and freezes the chat:
(device reporters:)
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QA finding 6: no " אולי בפעם אחרת" option in the new choose reporter question - this option should practically enable users to take a backward step to keep me in the current site/chatbot. |
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@akariv finding 7 which should be handled together with finding 3: questions order should be different:
2a. if A --> choose which reporter and lead to the external research |
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QA Finding 1: But... #337 (comment) |
right, but now I see that, and notice the gender effect.
makes sense. still should enable the "אולי בפעם אחרת" options
ok - let's go with "אפשר להמשיך", anyway, it is still connected to 7.
that was exactly the bug I found :)
a. Is it just for a full day, or also for reporters starting at 23:55 and getting to this question on 00:02? b. why not set a fallback rule to skip this question (and prevent similar future feedbacks on QA) if there are not active reporters on the device for the last day?
not exactly, I might want to stay in the bot in the name choosing step. I know I can change my last answer, but it is not explicit enough (in this use case, I think).
The reason? because currently, they care more about collecting more data (and combine it) than encouraging the user to become a returning reporter and/or share. I think it is a mistake, and assume it will be changed in case of a massive need for symptoms report. by "end of report" I meant, literally, the end of the reports section and not the end of the flow. Sorry if that was too vague. |
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(just updated no. 6 above) |
reporters ending their last report before 23:59:59 and getting to that question after 00:00. As I said, an edge case
You can't get to that question without having at least one report. not worth handling imo
That is true for all questions in the bot. Since you just said you'd like to answer these questions, so no point in providing an 'umm, I changed my mind' option
So the option would say "סיימתי להיום, אינני מעוניין לענות על שאלות נוספות" and then we would ask a few more questions? |
" מי ישיב על השאלון?" --> "עבור מי הדיווח"?
how come - these are two different steps - here I got stuck:
makes sense, what about fitting the intro question to: "ועכשיו - דיווח נוסף, או שנמשיך לשאלות אחרונות?"
I disagree, actually it is not the same IMO - no other question throws the user/reporter out of the site and out of the current tab. This is what I want to prevent/ensure before the click.
ok, let's keep it strict - what bout : "סיימתי להיום" vs. "אני מעונין גם לענות על שאלות לגבי תחושת לחץ ומצב רוח" |
👍
You said 'כן בשמחה' a second ago - why are you stuck?
The current wording 'עבור מי ברצונך לדווח עכשיו?' fits the first interaction and subsequent interactions, your proposal doesn't :)
👍
You know what, let's consult with the WIS team if they want to add a mechanism allowing the users to skip the questionnaire after they explicitly said 'yes' to answering it. 😉
still, you say סיימתי להיום and then you keep asking more questions... |
because I changed my mind. can't you imagine a scenario of regret? (I would honestly like the user to reconsider before flying out of the chatbot). Also - showing a single option in a question is very confusing. It would be much easier to show this functionality, than auto submitting the single uid to the external research, right?
surprisingly, it was their offer... can't promise it will not change their mind :)
still, you say סיימתי להיום and then you keep asking more questions... --> "אולי בפעם הבאה" vs. "אני מעונין גם לענות על שאלות לגבי תחושת לחץ ומצב רוח" |
correct. let's leave the current wording. The last option to "דיווחתי עבור כולם, עוד משהו?" |
We could open the questionnaire immediately in that case.
ok
we're back to square one where people who didn't report for "everybody" get stuck - #337 (comment) |
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let's go back to square one: עבור מי תרצו לדווח?
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update last comment |
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That's even more problematic as what's so bad with זהו להיום? |
the feedback they got (a signle feedback, AFAIK) that people thought's it is the end of the flow, and did not bother to click. There is something correct in this feedback. but let's leave as is - if we both can't come with a better idea, this will remain for now - maybe something will come up on the QA, or later. |
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you know what- I think that chaging "זהו להיום" to "זהו" might do the job. WDYT? |
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Summarizing (with a minor update) this long QA discussion, hope it will make things clearer:
ועכשיו...רוצה לענות גם על מספר שאלות לגבי תחושת לחץ ומצב רוח? א. כן, רוצה -->3
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I think you're mistaken
The option זהו להיום has been live about a week and a half.
Prior to that we had כל בני ביתי כבר דיווחו
And before that סיימתי לדווח
The feedback you got was about one of these two options, not about זהו
להיום.
Okay for the other stuff
…On Thu, May 28, 2020 at 12:01 AM noamoss ***@***.***> wrote:
@akariv <https://github.com/akariv>
Summarizing (with a minor update) this long QA discussion, hope it will
make things clearer:
1.
we are not touching the main report loop, except for changing the
label זהו להיום --> זהו.
2.
the next question should be the external research question:
ועכשיו...רוצה לענות גם על מספר שאלות לגבי תחושת לחץ ומצב רוח?
א. כן, רוצה -->3
ב. בפעם אחרת -->4
1.
external reporter chooser
- ( " מי ישיב על השאלון?" --> "עבור מי הדיווח"?)
- add a static option: בעצם, לא היום
2.
reminder, sharing questions
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You are right, of course, lost my focus. We are ready to go.
…On Thu, May 28, 2020, 9:21 AM Adam Kariv ***@***.***> wrote:
I think you're mistaken
The option זהו להיום has been live about a week and a half.
Prior to that we had כל בני ביתי כבר דיווחו
And before that סיימתי לדווח
The feedback you got was about one of these two options, not about זהו
להיום.
Okay for the other stuff
On Thu, May 28, 2020 at 12:01 AM noamoss ***@***.***>
wrote:
> @akariv <https://github.com/akariv>
>
> Summarizing (with a minor update) this long QA discussion, hope it will
> make things clearer:
>
> 1.
>
> we are not touching the main report loop, except for changing the
> label זהו להיום --> זהו.
> 2.
>
> the next question should be the external research question:
>
> ועכשיו...רוצה לענות גם על מספר שאלות לגבי תחושת לחץ ומצב רוח?
>
> א. כן, רוצה -->3
> ב. בפעם אחרת -->4
>
> 1.
>
> external reporter chooser
> - ( " מי ישיב על השאלון?" --> "עבור מי הדיווח"?)
> - add a static option: בעצם, לא היום
> 2.
>
> reminder, sharing questions
>
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#337 (comment)>,
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(I don't think happiness fits here)
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checked and approved. |
1. simplify pre-questions [1h]
omit the first general research question [0.5h]
2. choose specific reporter and submit uid to the google form [3h]
a. when the user clicks 'yes', to fill the external questionnaire, before opening the external research link, ask:
q: "עבור מי מהמדווחים תמלאו את השאלון?"
b. submit the reporter uid to the relevant field in the form
3. update the "end of report text" [1h]
this part will not be applied before getting suggestions from the client ( cc @dorit102 )
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