No longer able to edit or delete multiple helper types #97996
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Hey there @fabaff, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) counter documentation |
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I have the same issue, but with Helpers Text, input_number, input_button |
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I have also the same issue with helpers ( Text, input_button, ....) |
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add input_select and input_datetime to the list of helpers that do not show settings. |
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More of mine are no longer functioning (mirroring the posts above) |
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For me, counter, input_datetime, input_boolean, input_select, and input_number are not changeable. Binary_sensor does still work though. |
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Can confirm the same with counter helper. Made one as a test and tried to delete. Get the blank screen. Latest and running docker. |
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confirm this with helper buttons and toggles |
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Same here. Found this by Googling why I can't delete old helpers that I no longer need...I actually wanted to update them but that wasn't possible either....the helpers work in that they do what they do, but they're all "MC Hammer - Can't touch this....." for everything else...no edits, no deletes, nothing.... :-( |
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same here with every helper |
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Same here, cant delete helpers. |
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Just upgraded to 2023.9.0 - problem persists..... :-( |
c11umw
changed the title
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After one month since this issue was first reported: Anyone working on it? |
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Is there a way to delete them manualy? |
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downgrading solved it for me, from 2023.8.4 to 2023.7.1 (based on the above information) manually make a backup, then in a terminal (add-on): |
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Not possible to delete them in the config files instead of downgrading? |
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You can find the helpers in the config/.storage directory in files input_boolean, input_number, etc. You might be able to delete them by editing the files. I haven't done this yet, so no guarantee it will work. |
This worked for me. Edited the file, saved, restarted HA and then had to go into Entities and was able to delete it from that page. Everything is latest ver, core 9.1, os 10.5, supervisor 8.3. |
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Same Issue. Just that I don't even get the gear icon shown after an entity had been deleted a helper was based on I have no way of deleting or restoring it. It does show me a dialog where I can change the underlaying entity. But after saving the new entity is still does not work. Nore can I delete the helper afterwards.
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I had the same problem, I upgraded to Home Assistant 2023.9.2 and it works now for me |
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Wish I could say the same....for me it is still borken.... I do have the cog: But clicking it gives me nothing.... So still stuck..... :-( |
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Same. Counter types can not be deleted |
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This is still broken for me as well. I can edit the following Helper types: Group, Sensor. I cannot edit any of the following: Toggle, Timer, Dropdown, Date and/or Time, Number. I am still able to edit them by going into the config folder /.storage and editing the appropriate helper filer, then restart HA. Home Assistant 2023.9.2 |
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Same. Issue still persists. Tested by creating a VM with a fresh install (method) and all helpers worked without error. In case it's a conflict, my add-ons: HACS Integrations: HACS Frontend: |
Interesting. I'll have to look in developer console in browser see if there is anything. Wonder if starting ha in safe mode will help |
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These are all working for me now. I'm not 100% sure why, but I did this: Then a restart I was also poking about looking in /config/.storage at a couple of the files used by helpers (e.g. input_boolean), but I didn't edit anything there. I only viewed. The only other thing I did today was update a blueprint card, but I can't see how that would affect anything But I just checked and all the helpers I'd listed in the original post are available to edit and delete again 😲 Can someone else check to see if they have the same and if it resolves the issue? |
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Wait ... now they've stopped working again. |
Open Settings in a new tab and it will work. |
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By me was not working on Safari (MacOs) but on Chrome it worked (directly from the helper settings) |
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Directly navigating to the helpers URL (i.e., https://[yourHA]/config/helpers) in a new tab also works. What I did:
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Nothing mentioned above fixed it for me. I had a "switch as x" helper, orphaned after I'd deleted the entity. After going through almost every possible file. Discovered the deleted entities were listed in 2 files in the .storage folder. |
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There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. |
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The problem is still unsolved. PS: But i can't reproduce it on a fresh installation. (Docker compose on Ubuntu 22.04.4, Odroid M1) |
also works using android add |
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I suggest to close this issue, since after the new update with categories and labels the issue is no longer existing |
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I still can't delete or change these broken helpers. So I disagree to closing this issue. |
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Likewise.....I can following these simple steps:
1. Go to Settings > Devices & Services > Helpers
2. Create a new toggle helper:
1. Name: 1_Delete Me
2. Icon: mdi:trash-can
3. Open new helper, switch appears and can be operated.
4. Now click on cog:
1. Page does ***NOT*** appear
2. It is not possible to delete or update the helper!
I wish this was fixed but it is not fixed. The only way to clear these remains to open the helpers in a*new* tab. That's not how it should be. :-(
…On Mon, 13 May 2024, at 06:25, Kai wrote:
I still can't delete or change these broken helpers. So I disagree to closing this issue.
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This issue is happening with media_player and input_booleans for me. In conjunction with yaml groups having issues as well, it's broken a few things. |
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There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. |
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The problem persists in v2024.8.2. You can open a helper in the normal way via settings, but clicking on the cog icon returns a blank/nothing - only the entity name header is shown. You CANNOT configure/delete the helper. However, right-clicking on the 'Helpers' heading and opening this in an incognito / private browsing session WILL result in a normal response when clicking on the cog icon. This is the expected behaviour, but it should not be necessary to use a workaround. |
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Yes it's still an issue |
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Just an FYI, if you go to the helpers page, and then manually refresh the page, the cogs work fine. No need for a new window or incognito. |
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So it does....a bit quicker than a private browsing window, but it should still not be needed - it should just work (like the rest of the system).
…On Mon, 19 Aug 2024, at 11:41, Stephen Stratoti wrote:
Just an FYI, if you go to the helpers page, and then manually refresh the page, the cogs work fine. No need for a new window or incognito.
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Agree! It sounds like the navigation from the HA menu is affecting the pop up for some reason. But a direct access to the page works fine. Hopefully this helps to diagnose the issue. |
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I'm pretty sure it was seen only on Chromium based browsers (like Chrome and Edge) |
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100% doesn't work on Firefox also |
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https://community.home-assistant.io/t/unable-to-delete-helper/682342/14 here is the solution to my problem :) |
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I have a Template Number I created, realised it is not what I wanted and now cannot remove. It does not have entity id so i cannot delete from Entities tab and clicking the name brings up the config window with no option to delete. Is this fix being worked on as it is triggering something bad in my mind I cannot clean this up. |
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@Mortalitis Try opening settings in a new tab. |
That doesn't work for me, nothing I've found does such as clearing cache, new tab, restarting the host machine, etc. |
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What has been working consistently for me is:
It seems to be something related to the navigation to the page. |
and others
The problem
When going to the helpers page an opening a counter, I'm presented with the pop-up as normal, but when I click on the gear icon to edit the settings the pop-up shrinks with no editable information. The only option is <- back to the initial pop=up page.
Trying to edit in Developer Tools | states isn't persistent.
I created a new counter in case it was an upgrade issue, but I got the same results.
Ones affected:
Button
Counter
Date/Time
Number
Text
Timer
Toggle
Not affected:
Change device type of a switch (light)
Group
Min/Max
Threshold
All our helpers were created via GUI.
1 - helper page (filtered)
2 - click on counter
3 - click on settings
4 - Trying to remove via Entities page
What version of Home Assistant Core has the issue?
core-2023.8.3
What was the last working version of Home Assistant Core?
2023.7.*
What type of installation are you running?
Home Assistant OS
Integration causing the issue
counter
Link to integration documentation on our website
https://www.home-assistant.io/integrations/counter/
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
No response
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