"Trailers is unavailable...Try again later"

[tomiy1]

I keep getting this pop up message when trying to play mp4 video files. Its 2 specific folders that are doing this (family home videos I ripped from analog) I do not get it since they work just fine via PC/Mac web portal and on both iphone and ipad. Any suggestions on how to fix it? In addition, the plex media server app on my win7 machine said its all done updating/adding items to the database so its not that. thanks!

[finkdiff]

See the sticky at the top of the forum, if you grab the latest code from last night it should be fixed now.

[tomiy1]

The update fixed it! Thanks =)

[prophetizer]

has not fixed it for me

[patoganzo]

have the same problem on my ATV3, i can see the list of movies but when i click on them i see... "Trailers is unavailable... Try again later" :(

[dannomite]

Did you try scrolling to the file and clicking play button directly instead
of center/select button. I had same problem and clicking Play worked for
me. After that I was then able to do it normally.

On Jun 7, 2013, at 12:18 PM, patoganzo notifications@github.com wrote:

have the same problem on my ATV3, i can see the list of movies but when i
click on them i see... "Trailers is unavailable... Try again later" :(

—
Reply to this email directly or view it on
GitHubhttps://github.com//issues/28#issuecomment-19127382
.

[finkdiff]

I am closing this because i want to keep this kind of chat to the forums:

http://forums.plexapp.com/index.php/forum/136-appletv-plexconnect/

We only want issues to be opened on Github if someone is prepared to contribute code improvements.