BUG: Copying address from Daedalus Generated Address PDF breaks it

[AlexDochioiu]

Version: Daedalus 4.0.5
Issue: Copying the address from the PDF somehow removes one character(from the middle), making the address invalid.

This behaviour is consistent on both MacOS and Windows (did not test linux).

broken_address_daedalus.pdf

[nikolaglumac]

@gabriela-ponce please investigate this on all 3 platforms 🙏

[AlexDochioiu]

Might be worth mentioning that the PDF was open on macOS using Brave Browser (so the default Chromium PDF viewer). Not sure how it was opened on windows because it's not me who's tested there.

[gabriela-ponce]

Hi @AlexDochioiu, thanks for the report.
I've verified this on MacOS using Brave browser and I can confirm that this is a bug. These are the test that I ran:

1 - Copy the address from the document on another PDF reader and compare it with the same address copied from Brave. The latter was indeed missing a character. Check this video.
2 - Create a new PDF document containing the same address (without missing any character) and repeat test # 1. There was no difference between the addresses. Check this video.
3 - Check the difference between an address copied from Daedalus and the same address copied from a document on Brave Browser. No difference between those addresses. Check this video.

@nikolaglumac As this doesn't happen with other addresses, my conclusion is that there is something in this address that is causing one of the characters to be ignored. At the same time, it doesn't reproduce with other PDF documents using the same address, so it may be related to how the document is created.
I'll continue investigating this in Windows and Linux and share if the results are different.

[AlexDochioiu]

@gabriela-ponce The person that generated this address tried it again on Daedalus 4.1.0 (Windows 10). The issue persists. He said that the address is copied poorly from Edge but works well when opening with Adobe Acrobat Reader.

My assumption is that there's a bug in the Chromium PDF Reader causing it. However, you might still want to find a workaround (maybe change something in how the PDF is generated) because that could be quite problematic.

[AlexDochioiu]

@gabriela-ponce Update: I asked the person to generate PDFs on more addresses using the same wallet. They are all broken when opened with the Chromium PDF reader. Some of them are actually missing 2 characters.

[gabriela-ponce]

@AlexDochioiu Thank you for the additional information. I was able to reproduce this issue with the document attached to the original report on all platforms, using Brave, Chrome and Edge.
However, it didn't reproduce with the test document I created with the same address. Also couldn't reproduce this with any other wallet or in browsers like Safari and Firefox.
Just to double-check, does this issue reproduce only with this wallet? Do you have any other wallet that reproduces the same issue when generating PDFs?

[AlexDochioiu]

@gabriela-ponce I asked the person to generate a PDF from another wallet. There was no problem. It seems that only that particular wallet has problems when generating PDFs.

[gabriela-ponce]

@AlexDochioiu Thanks for the information. In order to find the pattern that is causing this issue, could you send us a few of the PDF documents generated for this wallet? 10 different addresses for the wallet that is failing would be ok. If any of the address is copied correctly, please also include it so we can compare it with the rest.

[gabriela-ponce]

@AlexDochioiu Are you still reproducing this issue? If so, can you check my previous comment, please? Thank you!

[gabriela-ponce]

Hello @AlexDochioiu! I was wondering if you are still reproducing this issue. If so, please check this comment so we can get more information to address it. Thank you!

[AlexDochioiu]

@gabriela-ponce I mentioned previously that it's not my wallet that had this issue. Unfortunately I cannot ask the person for more addresses.

[gabriela-ponce]

@AlexDochioiu As we need additional information to address this problem, I would recommend asking the user that is facing this issue to submit a support request from Daedalus, in case they can't access this thread (Access to Help - Support Request). They could attach these files at the bottom of the form.

[danielmain]

Closed due to inactivity

[marcin-mazurek]

PR that addresses the issue: #2925