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[BUG] - White Screen after Windows 11-Update #303

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ShadowHunter1394 opened this issue Jul 23, 2023 · 5 comments
Closed

[BUG] - White Screen after Windows 11-Update #303

ShadowHunter1394 opened this issue Jul 23, 2023 · 5 comments
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wontfix This will not be worked on

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@ShadowHunter1394
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Describe the bug

After updating my PC to the newest Windows 11-Build, smartCARS3-Client freezes at Start and only showes a White Screen with no loading whatsoever. Even doing a full reinstall with the latest Version didn't help.

How do you reproduce this bug?

  1. Start the App
  2. White Screen shows up
  3. Nothing happens after that
    error-2023-07-22.log
    error-2023-07-23.log
    combined-2023-07-22.log
    combined-2023-07-23.log

Expected behavior

The Login-Screen should be showing up after starting the Application.

Screenshots

No response

Operating system

Windows 11 22H2

Community airline

The Delta Virtual

smartCARS Version

0.12.1.2

Plugins installed

chat, map, flight center, logbook, simbrief

Additional context

No response
@ShadowHunter1394 ShadowHunter1394 added the verification required This bug hasn't been confirmed and is awaiting verification label Jul 23, 2023
@Thien42
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Thien42 commented Jul 24, 2023

Can you try the following steps:

  • Uninstall the app
  • Remove the %appdata%/smartCARS 3 folder
  • Reinstall the app

Please let us know if that fixes the issue or not.

@Thien42 Thien42 added the more info needed Further information is requested label Jul 24, 2023
@ShadowHunter1394
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ShadowHunter1394 commented Jul 24, 2023 via email

@GenericNerd
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GenericNerd commented Jul 31, 2023 •
edited
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Any update on this? Did a reinstall work?

@ShadowHunter1394
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ShadowHunter1394 commented Aug 1, 2023 via email

@Thien42
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Thien42 commented Aug 1, 2023

Thank you for the update!

@Thien42 Thien42 added wontfix This will not be worked on and removed more info needed Further information is requested verification required This bug hasn't been confirmed and is awaiting verification labels Aug 1, 2023
@Thien42 Thien42 closed this as completed Aug 1, 2023
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@Thien42 @GenericNerd @ShadowHunter1394