[gui error report] Error: Exception 0xc0000005 0x8 0x0 0x0

[mostafa0473]

👉️ Please describe what you were doing when this error happened.

Specifications

• OS: win32 6.1.7601
• IPFS Desktop Version: 0.35.1
• Electron Version: 19.1.9
• Chrome Version: 102.0.5005.167

Error

Error: Exception 0xc0000005 0x8 0x0 0x0
PC=0x0

runtime.asmstdcall(
    at errorTemplate (C:\Program Files\IPFS Desktop\resources\app.asar\src\daemon\migration-prompt.js:78:49)
    at loadWindow (C:\Program Files\IPFS Desktop\resources\app.asar\src\daemon\migration-prompt.js:129:26)
    at showMigrationPrompt (C:\Program Files\IPFS Desktop\resources\app.asar\src\daemon\migration-prompt.js:134:3)
    at C:\Program Files\IPFS Desktop\resources\app.asar\src\daemon\daemon.js:158:25
    at Socket.listener (C:\Program Files\IPFS Desktop\resources\app.asar\src\daemon\daemon.js:83:5)
    at Socket.emit (node:events:538:35)
    at addChunk (node:internal/streams/readable:315:12)
    at readableAddChunk (node:internal/streams/readable:289:9)
    at Readable.push (node:internal/streams/readable:228:10)
    at Pipe.onStreamRead (node:internal/stream_base_commons:190:23)

and

Error: Exception 0xc0000005 0x8 0x0 0x0
PC=0x0

runtime.asmstdcall(0x22fcf8)
	runtime/sys_windows_amd64.s:75  0x7a fp=0x22fc80 sp=0x22fc60 pc=0x47b8fa
rax     0x0
rbx     0x2fe4fd8
rcx     0x306f288
rdx     0x20
rdi     0x7fffffdd000
rsi     0x22fe78
rbp     0x22fdc0
rsp     0x22fc58
r8      0x0
r9      0x22fee8
r10     0x3aa2e8
r11     0xc000004000
r12     0x22fec8
r13     0x0
r14     0x2fe3e40
r15     0x3
rip     0x0
rflags  0x10293
cs      0x33
fs      0x53
gs      0x2b

    at errorTemplate (C:\Users\DLORD\AppData\Local\Programs\IPFS Desktop\resources\app.asar\src\daemon\migration-prompt.js:78:49)
    at Object.loadWindow (C:\Users\DLORD\AppData\Local\Programs\IPFS Desktop\resources\app.asar\src\daemon\migration-prompt.js:129:26)
    at startIpfsWithLogs (C:\Users\DLORD\AppData\Local\Programs\IPFS Desktop\resources\app.asar\src\daemon\daemon.js:191:25)
    at process.processTicksAndRejections (node:internal/process/task_queues:96:5)
    at async startDaemon (C:\Users\DLORD\AppData\Local\Programs\IPFS Deskt

[lidel]

I am afraid we are unable to support your operating system (win32 6.1.7601) because golang dropped support for it in golang/go#57003. This means we are unable to support Kubo node for your platform.

According to Microsoft (https://support.microsoft.com/en-us/windows/windows-7-support-ended-on-january-14-2020-b75d4580-2cc7-895a-2c9c-1466d9a53962):

• Mainstream support for Windows 7 ended on January 13, 2015.
• Extended support for Windows 7 ended on January 14, 2020.

You can ask for community support by creating a thread in https://discuss.ipfs.tech/c/help/13