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Screen goes black after clicking anything #664
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I can confirm the exact behavior in Normal mode, not Test mode., on every device I tested it. I am running IRIS 3.55.0 on a Raspberry Buster. Clients (all defective): Mac OS 11.0.1 Android OS 10 iPad iOS 14.2 |
@fmarzocca please remember that you will need to refresh the cache completely on each client. Browsers do some heavy caching, especially for mobile devices, so you will need to make sure they are completely cleared to ensure they're running the latest Iris build. FYI you can compare the build number under Settings > Advanced > Version across your clients to ensure they're on the same build. |
Clients are all on the same build and I deeply cleared cache, localDBs,
cookies, etc.
It works on any device if I restart the server, but after a while (about a
day) it starts again showing a black screen and I cannot interact
anymore with it, until I restart the server again.
…On Thu, Dec 3, 2020 at 6:37 PM James Barnsley ***@***.***> wrote:
@fmarzocca <https://github.com/fmarzocca> please remember that you will
need to refresh the cache *completely* on each client. Browsers do some
heavy caching, especially for mobile devices, so you will need to make sure
they are completely cleared to ensure they're running the latest Iris build.
FYI you can compare the build number under *Settings > Advanced > Version*
across your clients to ensure they're on the same build.
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Can you please provide your browser's console log? Make sure you have test mode enabled first. |
Yes, I will provide it as soon as the issue reappears. Now I have just
restarted the server and it is working
…On Thu, Dec 3, 2020 at 6:55 PM James Barnsley ***@***.***> wrote:
Can you please provide your browser's console log? Make sure you have test
mode enabled first.
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Here it is, test-mode, after a click on any button:
|
I confirm that restarting the server, every client works again (for a while) |
I restarted mopidy, I've deleted all navigation data from Firefox on my Android device, I've opened a private navigation tab and then saw the usual page asking for the server URL. After I clicked "save" I got a black screen. |
Is there an hotfix available? I am not able to use Iris from any device, always having to reboot the server |
James, I understand your developing efforts, but the issue is again there. Either on Mac (Chrome) and on Android (CHrome)... |
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For me this error persists: When I click on settings, the screen goes black. Did you resolvee this issue? |
If I empty the cache and skip the initial login screen I can see the settings: |
Yes, this issue is resolved. I recommend you clear all settings in your browser, after upgrading Iris to the latest version (and restarting mopidy). You can also try your browser's incognito mode to ensure you're seeing the latest version of Iris. |
Clicking the ^ button on the right bottom corner, to bring up the volume when snapcast enabled, results on black screen. My setup: Tried on incognito mode (no cache issue) |
Describe the bug
I have a fresh installation of mopidy with iris on it to go with my pirate audio pimoroni pi hat and go to the web interface and click on anything and i just get a black screen.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Not a black screen after clicking anything???
Console log
Screenshots
Environment details:
Additional context
I am using this with the pimoroni pirate audio hat and the plugins required for that if that makes any difference
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