seven6five.six1five.six33two | jason(dot)gannon@protonmail(dot)com | linkedin.com/in/jasonmgannon | github.com/jasongannon
Versatile technical writer, API designer, and software developer with over 15 years’ experience in the software industry. Expertise in user & developer documentation. Expertise in the OpenAPI Specification and REST API design. Extensive experience in fintech, including banking and payments (PCI DSS). Strong background in security, data privacy, and regulatory compliance. Enjoy collaborating with stakeholders to improve the user experience of APIs, software, and documentation.
- Technical Documentation
- API Design & Documentation
- User Experience; Developer Experience
- Fintech: Banking, Payments (PCI DSS)
- Security; Data Privacy; Regulatory Compliance
- Technical Writing & Editing
- Markdown, HTML, CSS, JavaScript
- Information Architecture; Content Modeling
- Change Management & Version Control
- SDLC; Agile Methodologies
Led API documentation and governance programs to improve the quality of public APIs.
- Developed and managed an API style guide and API rulesets to limit inconsistencies across the platform.
- Integrated Spectral API linter from Stoplight into our CI/CD pipeline (GitLab/Jenkins).
- Improved accuracy and concision of API documentation—40% reduction in support tickets.
- Created public API Collections on Postman API, which won Postman’s award for Best New API for 2024.
Led API documentation and governance programs to improve the quality of public APIs.
- Implemented custom Spectral linter for API validation to make sure OASs were correct and consistent.
- Refactored public OAS documentation to improve validation rates with the OpenAPI 3.x standard.
- Developed a web app prototype for a new developer portal, increasing product teams’ satisfaction.
API design and documentation. Led development of developer portal for fintech startup (mobile payments).
- Designed and documented public APIs to speed up integration with payment processors.
- Developed a JSON-based rules engine for logic processing, which reduced system.
- Handled all compliance documentation for PCI DSS audits and certifications.
Developed content models, documentation, and learning plans for enterprise web applications.
- Developed content models, document models, and a task roadmap that sped up employee onboarding.
- Ensured software and documentation updates were in 100% compliance with industry regulations.
Technical writing and web development services for web and mobile applications (banking).
- Developed responsive web applications during early days of mobile banking applications.
- Created RESTful web services for financial applications to improve customer experience.
Construction manager for commercial construction industry. Estimation, scheduling, project management.
- Documentation: Markdown, LaTex, AsciiDoc, reStructuredText
- API Tools: Swagger, Postman, Stoplight, Redoc, Spectral linter
- Languages: C, Go, SQL, Rust, JavaScript, HTML & CSS
- Frameworks: React, Next.js, Astro, Svelte, Node.js, Express.js, .NET
- Diagramming: Visio, Lucidchart, draw.io, PlantUML, Mermaid JS
- Version Control: Git, GitHub, GitLab
- OpenAPI Initiative (OAI) Certified OpenAPI Specialist
- API Documentation Certification
- Postman API Certification
- PCI DSS Compliance Fundamentals