Skip to content

javiervegas/zendesk-api

 
 

Folders and files

NameName
Last commit message
Last commit date

Latest commit

 

History

31 Commits
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Repository files navigation

Zendesk API

The unofficial Ruby Library for interacting with the Zendesk REST API

Documentation & Requirements

  • ActiveResource gem
  • Curl
  • Curb gem

What

  • Ruby wrapper around the Zendesk REST API

Install Instructions

Normal install: gem install zendesk-api

Bundler install: gem "zendesk-api", "latestversion"

How to use it

Basic

Below outputs xml z = Zendesk::Main.new('subdomain', 'username', 'password') and outputs json z = Zendesk::Main.new('subdomain', 'username', 'password', :format => 'json')

For the most part all functions is based on the following functions REST function_names = %{user, organization, group, ticket,attachement, tag, forum, entries, search}

Show

z.get_function_name(user_id)

e.g. z.get_user(121)

List

z.get_function_names #with a s in the end, for plural

e.g. z.get_users

Create

with string z.create_function_name("email@company.comJohn Doe") with hash(array is not supported yet) z.create_function_name({:email => 'email@company.com', :name => 'John Doe'})

Update

Not supported yet

Destroy

z.destroy_function_name(id)

e.g. z.destroy_user(234)

Using The Zendesk Console

The Zendesk library comes with a convenient console for testing and quick commands (or whatever else you want to use it for).

From /

irb -r lib/zendesk/console
z = Zendesk::Main.new('accountname', 'username', 'password')
z.get_users

About

A Ruby gem to interact with the Zendesk API

Resources

Stars

Watchers

Forks

Packages

No packages published

Languages

  • Ruby 100.0%