README

• Ruby version

  2.3.1

• System dependencies

  • MySQL 5.7.17
  • Yarn 1.0.1
  • NodeJS 8.1.4

• Install

  bundle

  yarn install

• Database creation

  rails db:create

• Database initialization

  rails db:migrate rails db:seed

• Running

  foreman start

• How to run the test suite

  bundle exec rspec

• Constructive feedback for improving the assignment

  There should be a requirement that the status must be updated in an specific order using the state pattern, like AASM. e.g: You can change the status from 'open' to 'closed', but can't change from 'closed' to 'open'.

• Credentials

  Customer: customer@tickets.com | password SupportAgent: support_agent@tickets.com | password Admin: admin@tickets.com | password