Error after submitting data

[eliseneedham]

When I try submit either a .csv or .txt file in the same format as the sample data using the browser, it gives:

"Internal Server Error: The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application."

Is there a way I can fix this?

Thanks.

[jdrudolph]

Hi,
could you tell me if everything works as expected when you use the example data provided with the tool?

[eliseneedham]

Hi Jan, It still gave the error when I used the example data. Thanks, Elise

…

________________________________ From: Jan Rudolph <notifications@github.com> Sent: Wednesday, 15 February 2017 8:35:32 PM To: jdrudolph/photon Cc: eliseneedham; Author Subject: Re: [jdrudolph/photon] Error after submitting data (#4) Hi, could you tell me if everything works as expected when you use the example data provided with the tool? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#4 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AMoxH2CDl7oNpwhZWKrhpMp6Mat0G6Qoks5rcsbkgaJpZM4MBVf1>.

[jdrudolph]

Hi Elise,

Excuse me for the late reply. I just tried to run the example data on my machine and it worked as expected. Which system are you running on?
Did you try updating PHOTON to most recent versions (there was a faulty version a few weeks ago). You can update PHOTON by running

docker pull jdrudolph/photon

Best, Jan

[eliseneedham]

Hi Jan, Thanks for that advice! After updating PHOTON, my data and the example data both run without errors. However, they both give the '-1' node that you mention on the page. Will the output work eventually if the server is down for now? Or is there something else I can do? Thanks again, Elise

…

________________________________ From: Jan Rudolph <notifications@github.com> Sent: Monday, 20 February 2017 9:20:50 PM To: jdrudolph/photon Cc: eliseneedham; Author Subject: Re: [jdrudolph/photon] Error after submitting data (#4) Hi Elise, Excuse me for the late reply. I just tried to run the example data on my machine and it worked as expected. Which system are you running on? Did you try updating PHOTON to most recent versions (there was a faulty version a few weeks ago). You can update PHOTON by running docker pull jdrudolph/photon Best, Jan — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#4 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AMoxH345u6i2vszPud3vx1w1JbHRuf9gks5reWkCgaJpZM4MBVf1>.

[jdrudolph]

Dear Elise,
thanks again for reporting the issue. I contacted the authors of ANAT which will hopefully resolve this issue. Please note that you can still download the results and inspect e.g. the signaling functionality scores which are calculated independent of any external tool.
Best, Jan