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How to file an issue
Jesse Houwing edited this page Nov 29, 2016
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When the extension doesn't do what you want it to do and you need my help, it makes my life a lot easier when you take the following steps:
- Note the taskversion (I always place the version next to the More Information link below the task configuration).
- Check that your account is running the latest version of the task by comparing the version on the marketplace with the one on your task. To get the latest version try:
- Editing any task parameter and save the build definition.
- Uninstall/install the extension for in your account settings.
- Turn on debug logging on the Build Definition by adding/setting the
System.Debug
variable of the build definition totrue
. - Optionally add
--debug
to the additional command line options on the Snyk task. - Run the build again and copy the full logs for the step.
- Attach these logs to your report.
My tasks log quite a bit of diagnostics information to help me debug without having to replicate your configuration.
If you do not follow these steps I'll likely ask you to go through them since it's hard for me to replicate your exact situation locally.
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