Error: Login failed

[rbourg55]

homebridge-hikconnect] Error: Error: Login failed, wrong account or password
at HikConnectPlatform._loginToHikConnect (/usr/lib/node_modules/homebridge-hikconnect/src/index.js:46:13)
at processTicksAndRejections (node:internal/process/task_queues:96:5)
at HikConnectPlatform.discoverDevices (/usr/lib/node_modules/homebridge-hikconnect/src/index.js:27:7)

"account": "rxxxxx@yaxxxx.ru", ---- my email login hikconnect
"password": "xxxxxx",  ----  my passw hikconnect
"_bridge": {
    "username": "0E:88:CE:41:48:1A",
    "port": 51096
},
"platform": "HikConnect"

[judge]

Hello! Could you please check if you can login to hik-connect through the website? https://www.hik-connect.com
Sometimes if there are too many login attempts then you'll end up getting a Captcha.

[rbourg55]

Hi! I changed access to www.hik-connect.com/
but
[24.11.2021, 14:58:00] Homebridge v1.3.8 (HAP v0.9.7) (homebridge-hikconnect) is running on port 40074.
[DS-KV8113-WME1/1/0@@model] characteristic value expected string and received undefined
[DS-KV8113-WME1/1/0@@firmware Revision] characteristic value expected string and received undefined
[DS-KV8113-WME1/1/1@@model] characteristic value expected string and received undefined
[DS-KV8113-WME1/1/1@@firmware Revision] characteristic value expected string and received undefined

[judge]

That is really strange. So it seems now the script is able to log in but there is something wrong with the data. Could you please help me debugging the issue?

• log in to hik-connect.com in your web browser
• open this URL in a new tab: https://api.hik-connect.com/v3/userdevices/v1/devices/pagelist?groupId=-1&limit=100&offset=0&filter=TIME_PLAN,CONNECTION,SWITCH,STATUS,STATUS_EXT,WIFI,NODISTURB,P2P,KMS,HIDDN
• send me the the response by email (tamas.biro@gmail.com)

[hijacker123]

Is there a solution for the issue above available ?

I am receiving similar messages after start together with a Hikvision Doorbell DS-KV8113-WME.

[09/01/2022, 11:37:27] Homebridge v1.3.9 (HAP v0.9.8) (Homebridge ABB6) is running on port 51761
[09/01/2022, 11:37:29] [homebridge-hikconnect] Launched child bridge with PID 1702
[09/01/2022, 11:37:30] Registering platform 'homebridge-hikconnect.HikConnect'
[09/01/2022, 11:37:30] [homebridge-hikconnect] Loaded homebridge-hikconnect v1.1.0 child bridge successfully
[09/01/2022, 11:37:30] Loaded 1 cached accessories from cachedAccessories.0E32ADD5B6B3.
[09/01/2022, 11:37:30] Homebridge v1.3.9 (HAP v0.9.8) (homebridge-hikconnect) is running on port 57564.
[09/01/2022, 11:37:31] [homebridge-hikconnect] This plugin generated a warning from the characteristic 'Model': characteristic value expected string and received undefined. See https://git.io/JtMGR for more info.
[09/01/2022, 11:37:31] [homebridge-hikconnect] This plugin generated a warning from the characteristic 'Firmware Revision': characteristic value expected string and received undefined. See https://git.io/JtMGR for more info.

'Model string' = DS-KV8213-WME1
'Firmware version string' = V2.2.53 build 210907

[judge]

Could you help me debugging this issue with the steps I described in the previous comment? I got no response from @rbourg55 :(

[hijacker123]

Could you help me debugging this issue with the steps I described in the previous comment? I got no response from @rbourg55 :(

I would like to remove my personal serial information and IP-Adresses...is this OK, still suitable ?

[judge]

Thanks! I'll have a look soon!

[judge]

I just published a new version of the package, you should not see the warnings anymore. But it should have worked for you even with the warnings, so the question is, is the plugin working correctly for you?

[hijacker123]

I just published a new version of the package, you should not see the warnings anymore. But it should have worked for you even with the warnings, so the question is, is the plugin working correctly for you?

I updated to v1.1.1

• The warnings are gone
• I am now seeing in total 3 lock icons under devices. Is this intended ?
  Number1 is fully functional: a click on it, will open the door including status/message for "unlocked". Switches back to status "locked" after around 2 seconds
  Number2,Number3 if clicked, status changes to unlocked, but with "rotating-ball-of-death". Status switches back to "locked" when clicked/pressed again.

[judge]

That is strange. You only have 1 lock, right? I'll try to have a look soon with your JSON.

[judge]

I just checked the JSON and it seems to me you should have only 1 lock.
Could you try remove the devices and restart homebridge? If you go the Homebridge Settings (on the UI) there is a section called "Manage Cached Accessories" and then "Remove Single Cached Accessory".

[dbrownhill]

I'm seeing the following single log message, however nothing ever seems to happen. No accessories are added, no additional log messages, nothing.

[2/11/2022, 9:24:32 AM] [HikConnect] Initializing HikConnect platform...

....I'll capture the JSON, and send it to you.

[judge]

Hi @dbrownhill ,

I checked the JSON and it is indeed no getting any locks, your JSON does not have any "lockNum" key which this plugin is searching for. Are you sure your devices have lock functionality?

[judge]

I'll close this, please open a new issue if needed.

[dbrownhill]

Yeah, still doesn’t work. Thanks though. Best regards, David

…

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