Questions are not completelly loaded

[PASTJL]

Summary

KA Lite on my desktop Windows 10. Questions are incompletely loaded, missing JPG images

Branch or installer method

Installed from the Windows executable KALiteSetup-0.16.5.exe

• Installer: Windows/
• Version: 0.16.5 with fr translation
  I ran succefully
  kalite manage retrievecontentpack local fr fr.zip

Traceback or relevant snippet from server.log

server.log no error tracked

With mozilla Inspector i got 2 HTT404 as shown below
GET http://localhost:8008/content/assessment/khan/6e6/6e68574abb61d2b4a12644d777006fcfa8a73cff.png [HTTP/1.1 404 Not Found 3 ms]
GET http://localhost:8008/content/assessment/khan/f7e/f7ee2b71e450c5867e6721d1e1a2f2301eaa4f46.jpg [HTTP/1.1 404 Not Found 2 ms]

When looking in content/assessment/khan folder, it is empty, so the 404 http error
How i can retrieve these JPG files ?

How to reproduce

See the screen shots in joined pdf

It seems like the issue #5119

KALiteBug.pdf

[PASTJL]

Perhaps found the solution for this issue.
I got the khan folder in en.zip and put it in content/assessment/ and all seems to work.
Can you validate this workaround ?
I doen't close the issue, if you validate the workaround, you can close by yourself

[benjaoming]

Interesting @PASTJL, and thanks for taking the time to write good feedback!

To summarize from your solution: The French content pack is missing assessment items that are in the English?

@aronasorman will soon be addressing issues with the content packs, so I'm assigning him for now,

[PASTJL]

For your question, you are right, in fr.zip no "khan" folder.

[rtibbles]

This is intentional - the built assets are too big to distribute with every language pack, so we include them in English which should be bundled by default with all full installers.

[PASTJL]

Ok.
But i certainly miss something when installing KA Lite because my folder assessment/khan was empty.
Must i run the two commands below :
kalite manage retrievecontentpack local en en.zip
kalite manage retrievecontentpack local fr fr.zip
?

[rtibbles]

Hrm - seems like something is going wrong with the correct placement of the english language pack during install then!
Yes, running those two commands should produce the result you want.

@cpauya Can you check out if this is an issue with the Windows installer in particular?

[benjaoming]

It sounds like a problem with how system-wide folders are assumed to be intermixed with user directories. If the English content packs are placed in a system-wide location, but the user installed content packs depend on them, the mere existence of a user folder will shadow out all static content items from the system-wide location as it was originally designed... I can check this tomorrow.

[cpauya]

Copy @rtibbles, we will help check this out today.

[djallado]

I can't replicate this using KALiteSetup-0.16.5.exe from pantry using Windows 10.
Here's my screenshot:

.kalite/content/assessment/khan is not empty, Here's the screenshot:

On IE11 Windows7.
Here's my screenshot:

.kalite/content/assessment/khan is not empty, Here's the screenshot:

I'll continue testing this tomorrow using build from dungeon.

[radinamatic]

I don't have Win10, but retested this on fresh 0.16.5 version on Win8 (the next closest thing to Win10), and could not replicate with French contentpack installed locally:

It could have, as @benjaoming noted, something to do with the user installing the local contentpack...
@PASTJL could you try downloading and installing a contentpack for another language but make sure that you are logged in as the same user that installed KA Lite?

[benjaoming]

@radinamatic 's suggestion sounds like something worth investigating!

[mrpau-richard]

I can't also reproduce this on win10 using KALiteSetup-0.16.5 installer and fr language downloaded from pantry.

[djallado]

I can replicate it on windows 10 by creating new user account in my machine. I logged in that new account and download fr language and then visit some exercise.

Here's the screenshot:

[mrpau-richard]

@benjaoming & @radinamatic I can also reproduce this issue with @djallado comment above.

[radinamatic]

@amodia @djallado

Just to be sure that I understood correctly the scenario where you managed to replicate this:

1. You installed KA Lite as User A.
2. Created an User B, logged in and installed a new contentpack for non-English language.

If this is a case, we may have to amend the docs and stress the requirement that contentpacks MUST be installed by the same user as the base installation.

[PASTJL]

I am the original poster. On my desktop there is only a user with administrator profile.But you have found another issue!
On my desktop, i have 2 versions of Python ( 3.5 and 2.7), i suspect a mismatch because i have not set the variable KALITE_PYTHON in system variable, i have set it only in kalite.bat. Perhaps it is not correctly inherited.
For my issue, i think you can close it.

[djallado]

That's exactly what we did @radinamatic to replicate the issue. We will update the docs then.

[benjaoming]

@djallado thanks! sounds like a documentation fix is the way to go.

You could potentially mirror the system-wide installation location of the Debian installer, but it might not be easy to achieve on windows with all sorts of permission issues lurking.

Here's a suggestion, please adjust :)

.. warning::
    KA Lite runs in **user spacer**. That means, if install while you're logged
    in as ``User A`` then you cannot use KA Lite as ``User B`` because all
    downloaded contents and videos will exist only for ``User A``.

[benjaoming]

Closing this as we now have a warning about installing and using KA Lite on different user accounts, seems like the best solution at present.