Email: luiske83@outlook.com
I am a young professional passionate about technology, always looking for new opportunities to learn and grow. I have experience in different IT areas, such as programming, databases, technical support, etc. I stand out for my ability to solve problems in a critical and creative way.
On the other hand, in my free time I like to play video games, play sports especially Basketball, learn new skills, and drink coffee.
- Process automation: Developed solutions in Microsoft Excel using Visual Basic for Applications (VBA) to automate tasks and processes, such as filtering and sending more than 4,000 emails in 3 minutes, increasing operational efficiency by 130%, optimizing time by 85%, and reducing manual errors by 90%.
- Power BI report generation: Created and designed customized dashboards using Power BI, providing a clear visualization of important data, which improved strategic decision-making accuracy by 70%.
- Cross-team collaboration: Teamwork with various departments to identify needs and design solutions, promoting effective communication to achieve common objectives.
- Development of automated solutions: Development and design of advanced macros in programs such as Excel and Access using Visual Basic, optimizing internal processes, and increasing operational efficiency by 40%.
- Technical Support: Provided technical assistance to end users, resolving questions and problems related to computer hardware and software applications.
- Introduction to RPA: Acquired basic knowledge of the UiPath platform, learning the basic functions of creating and executing automated processes.
- Requirements gathering: Communicated with company personnel to capture and analyze process requirements, which enabled the development team to deliver solutions that improved process efficiency by 20% and customer satisfaction by 30%
Programming Languages:
- Python
- JavaScript
- C
- C#
- C++
- Powershell
- Java
Frameworks, Platforms & Libraries:
- .NET
- HTML5
- Bootstrap
- CSS
Databases:
- Microsoft SQL Server
- MySQL
- MongoDB
- Oracle
- Firebase
Tools & Technologies:
- Git & GitHub
- Bitbucket
- Agile
- SCRUM
- Lean Six Sigma
- JIRA
- ITIL
Languages:
- English: B2+
- Spanish: Native
Soft Skills:
- Critical Thinking
- Problem-Solving
- Team Collaboration
- Leadership
- Effective Communication
- Adaptability
6sigmastudy | Six Sigma Yellow Belt (SSYB)
(2024) | 
SCRUMstudy | Scrum Fundamentals Certified (SFC)
(2020) | 
Python Institute | PCAP: Programming Essentials in Python
(2019) | 
UNA | Business Soft Skills Development
(2019)
Colegio Técnico Profesional de Carrizal, Alajuela
Second place at the EXPO Ingeniería 2018 fair at Colegio Técnico Profesional de Carrizal, developing a prototype for a mobile application in Android Studio