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Problems with hantek 1008C not recognised. #36

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mazzerman opened this issue Aug 3, 2020 · 4 comments
Closed

Problems with hantek 1008C not recognised. #36

mazzerman opened this issue Aug 3, 2020 · 4 comments

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@mazzerman
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Hi. I have the paid full vesion with automotive module. I bought an Android pad with OTG compatibility. (Tested with OTG check app). I also bought OTG compatible USB C connector. I launch Hscope but it will only show DEMO mode. It says device not connected. I have the Hantek powered separately. Are there any drivers I need to install alongside the Hscope app?
Regards

@mazzerman
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mazzerman commented Aug 12, 2020

I have an android pad that is confirmed OTG compatible. I have also now purchased 3 different OTG connectors 2 small cable style with mini C USB to standard USB and the software still stays in demo mode can someone please help because I've had this software for a few months and never been able to use it.
IMG_20200812_142931

@mazzerman
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20200812_145307
20200812_145222
20200812_145242
20200812_145252
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20200812_145342

@martinloren
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It may depend from the tablet, try any other phone, can also ask a friend to try with his phone. Check also the testing methods here: https://www.martinloren.com/hscope/how-can-we-help-you/

@mazzerman
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mazzerman commented Oct 7, 2020 via email

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