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Windows 10: Uninstalling the app doesn't work #551

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jasonblais opened this issue Jun 27, 2017 · 2 comments
Closed
3 tasks done

Windows 10: Uninstalling the app doesn't work #551

jasonblais opened this issue Jun 27, 2017 · 2 comments

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@jasonblais
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jasonblais commented Jun 27, 2017

I confirm (by marking "x" in the [ ] below):


Summary
Windows 10: Uninstalling the app doesn't work

Steps to reproduce

Windows 10; Mattermost Server v3.10; Mattermost Desktop App v3.7

  1. Go to Settings > Apps and features
  2. Locate Mattermost, and click it to expand options
  3. Click "Uninstall"

Expected behavior

Mattermost uninstalled.

Observed behavior

Some files still exist in C:\Users\%USERNAME%\AppData\Local\mattermost and the Start menu shortcut still exists.

@jasonblais jasonblais added this to the v3.8.0 milestone Jun 27, 2017
@yuya-oc
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yuya-oc commented Jun 29, 2017

@jasonblais Would you provide more detailed info about your observed behavior?

I found some files still existed after uninstalling, so I think the uninstaller incompletely worked.

  • If the application is running, it finishes. (ok)
  • "Mattermost" is removed from the "Apps and features" list. (ok)
  • Some files still exist in C:\Users\%USERNAME%\AppData\Local\mattermost. (wrong)
  • Start menu shortcut still exists. (wrong)

@jasonblais
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jasonblais commented Jun 29, 2017

I just tried and what you described is correct.

Neither 1 or 2 worked for me yesterday (the app continued to run and Mattermost was still listed under "Apps and features") but maybe I didn't perform the uninstallation properly.

Updated the observed behaviour accordingly.

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