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2017 #8

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thazell opened this issue Feb 6, 2017 · 17 comments
Closed

2017 #8

thazell opened this issue Feb 6, 2017 · 17 comments

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@thazell
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thazell commented Feb 6, 2017

image

@thazell
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thazell commented Feb 6, 2017

I seem to still be able to make a snapshot, however I get the above message when I do. Not sure wha't causing it, but I'd be glad to troubleshoot if that helps

@thazell
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thazell commented Feb 6, 2017

Not sure if it is related, but when I reviewed the compare no "moved elements" were shown and the AVFs weren't showing up for deleted objects. These may be unrelated

@mattmas
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mattmas commented Feb 6, 2017

Weird, I can see where the error is, but I can't quite figure out what it might be...
oh - wait... Any chance that there's a single quote in one of the Level Names?
(if not, perhaps can you send me your model?).

@thazell
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thazell commented Feb 6, 2017

I looked through the levels and didn't find anything. Sadly, can't share the model.

@thazell
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thazell commented Feb 6, 2017

I ran the compare backwards and it worked.

@mattmas
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mattmas commented Feb 7, 2017

Doesn't seem like it could be workshare related. Something model-specific in the level names or something odd about the geometry that we're not handling in the snapshot.

(the running in reverse option is clever - it works because whatever it didn't like in the old model is gone in the new model).

@thazell
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thazell commented Feb 7, 2017

The reverse compare had all the change types. The first compare only had 3.

@mattmas
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mattmas commented Feb 7, 2017 via email

@wynged
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wynged commented Feb 14, 2017

Hey all, I was getting this error as well, and a very strange thing seemed to fix it. The model I was testing it could not find the central model.
Re-saving as central seemed to solve this issue. Not sure if it's the root of the issue, but it's an important thing to note, maybe in a readme.

@mattmas
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mattmas commented Feb 14, 2017

aha - that IS interesting. I'll explore.

@thazell
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thazell commented Feb 14, 2017

@wynged That is a good thing to mention, I have found that it works best when a model is not detached from central.

@andydandy74
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I can consistently reproduce this on any model I touch, also on the basic arch. model that ships with Revit so I would rule out worksharing as the cause.

@mattmas
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mattmas commented Apr 12, 2017

Andreas - I suspect that your issue is related to the German environment / Decimal Separator issue - I missed dealing with that in one spot. I don't know if it's the same issue as Timon.
I'm preparing an update that fixes that, as well as adds some additional optional logging so that we can solve this once-and-for-all.

@thazell
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thazell commented Apr 12, 2017

All our work is in English, it may be related, but I don't see the connection. Sounds like to logging might help.

@mattmas
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mattmas commented Apr 12, 2017

Timon - can you try out the newest version with the logging?
You'll need to:
Go to C:\ProgramData\Autodesk\Revit\Addins<version>\Metamorphosis
Edit the Settings.xml
Change the "LogLevel" entry to "Verbose", then launch Revit.

The log info, after you reproduce the issue, is written to your Revit journal file - can you try again and send it to me?

(reset the LogLevel afterwards, I suspect it slows things down).

@andydandy74
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@mattmas - I am happy to report that I do not get these errors any more, Nice work!

@thazell
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thazell commented Apr 13, 2017

Doesn't look like I'm seeing that issue, but I didn't log which project that error came up on, so if I see it again, I'll let you know. btw, the new version is much faster and I like all the new features!

@thazell thazell closed this as completed Apr 13, 2017
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