GitHub - may-day/otrswatcher: Show number of locked, queued, watched and responsible tickets in your OTRS in firefox' statusbar.

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Show number of locked, queued, watched and responsible tickets in your OTRS in firefox' statusbar.

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Name		Name	Last commit message	Last commit date
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chrome		chrome
README		README
TODO		TODO
chrome.manifest		chrome.manifest
install.rdf		install.rdf
xpi.sh		xpi.sh

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OTRS watcher
============

What
----

This is a firefox add-on that displays the number of tickets in your OTRS' queue
along with the number of your locked, watched and responsible tickets.


Why
---

I was annoyed to regulary switch to the tab containing the OTRS site.
Keeping an eye on the numbers in the statusbar seemed more convenient.

How
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This plugin simply uses the services that are provided by the iPhoneHandle.
So you need that installed on your OTRS site.


Clientside
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I only test it against my current setup. 
That is Firefox 3.6.

Serverside
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You need an account to an otrs backend!
Your otrs needs the iPhoneHandle package installed.
Currently i only tested it against otrs 2.4.9 with iPhoneHandle 0.9.6.


All by myself?
--------------
Ha, certainly not!
I read a bit nagioschecker's code.
Also the stockwatcher sample on mozilla's developer site was quite helpful.
All bugs are mine of course.