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TOTP_Manager

matdave edited this page Oct 11, 2022 · 4 revisions

Twilio 2FA Verification can be enabled in the manager login as well. You can view the status of Twilio 2FA for each user in the menu under "Extras -> User Authentication"

Twilio User Authentication

From the authentication dashboard you can right-click on a user to:

  • Enable/Disable 2FA status
  • Email a 2FA code to the user
  • Reset the 2FA Code

You will see each user's 2FA status in the dashboard.

Use 2FA - Whether the user has enabled 2FA and will be prompted for a code on login.

2FA Status - Whether the user has verified their 2FA code.

End Users

When the user has 2FA enabled, they will be sent an email with the subject "2-step verification login has been activated" containing their 2FA secret and a QR code. They can use the QR code to add the 2FA code to their authenticator app. If they do not have an authenticator app, they can use the secret to generate a code.

When the user logs in, they will be prompted for a 2FA code. If they have not verified their 2FA code, they will be prompted to verify their code.

Twilio 2FA Challenge

Additionally, a user can opt to "remember me", which will store their device information into their user account and bypass authentication in the future.