-
Notifications
You must be signed in to change notification settings - Fork 247
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
fastq-dump: mbedtls_ssl_handshake returned -28800 #75
Comments
I have the same issue |
Looks as though it's trying to use HTTPS / SSL to open a url that is simply HTTP? |
The http URL gets redirected to https. We're looking into it. |
@serge2016 - Are you running jobs on a cluster? Not clear if this will have any influence on the investigation, but just wanted to be clear. |
@BenLangmead - are you still having this problem? |
@kwrodarmer I am running this from cloud server. I cant say, that it is a cluster. |
@serge2016 - is the problem still happening? I can't duplicate it here (yet). |
Right now I'he got:
But a minute later is't ok:
So there is something wrong, as I think. |
I deleted the data you posted, because they are controlled-access data and cannot be published. For future correspondence on this issue containing any specifics about your system and this sample run, please write directly to sra-tools@ncbi.nlm.nih.gov rather than posting publicly on GitHub. Yes, there is clearly something wrong, and it is intermittent. This shows that your configuration is fine, and that the tools are working correctly. We are seeing networking errors. It would help to know which cloud service you are using, and specifically the IP address(es) of the host(s) you are using so that we can monitor the access in our logs. You also have an error report XML file that you should send to us if you're comfortable doing so. Again, please send confidential information only to sra-tools@ncbi.nlm.nih.gov rather than posting here. We will follow up with any conclusions or recommendations for action in this ticket. |
@kwrodarmer, sorry, it was one read! I wanted to show, that it works. |
@serge2016 - thank you very much. Waiting for email now... |
@serge2016 - please tell more about your environment. Did you pre-download the run? If so, how? Are there any restrictions on your network connectivity as you run? You have your user-cache disabled. Is this for space concerns, or for cluster usage? |
@BenLangmead the error message is misleading. the issue is deeper in the networking protocols. we've had some software updates on servers this week and a few odd behaviors have cropped up. the issue seems to be intermittent. if it still occurs for you, and you send some details about your environment? |
@kwrodarmer, no, I didn't do any pre-downloads (with prefetch). In my first post there are both command I use to get the reads.
I am running Ubuntu 16.04.1 LTS. |
I'm asking why you have your cache disabled - is it intentional, and if so, why? I don't think it's related to the problem you're experiencing, although it might very well change the behavior of your errors. We're working on discovering the problem itself, so thank you for your patience. |
I've disabled the cache for to save free space. |
This makes perfect sense. It should still work, just wanted to know if there was anything else. |
Hope you're still there tonight - what do we know about proxies? The type of error you are seeing is happening within the TLS library. When we test a direct tool to server connection on our end, using systems outside of NCBI, we don't see any such problems. Whenever proxies are involved, it changes the game completely. |
I know nothing about proxies :( |
Then please run the program |
I ran a large job that involved using SRA toolkit ( Some of the output included in these files is from my software, i.e. the lines that look like this:
But the rest are from |
bump. I still observe this on arch linux |
I also have the same problem when running on server |
@serge2016 , try our latest 2.10.6 toolkit. |
I downloaded the SRA2.10.6 tookit. But after I export the PATH, it looks that a lot of common function cannot be used like ls, head. For example after I download the SRA2.10.6 toolkit, I configured it as the github munal. Then I tried the:
Where is the problem? |
You rewrote the PATH instead of updating it. |
PATH=$:/scratch/midway2/caiqi/sratoolkit.2.10.6-centos_linux64/bin |
use: logout/login before running export. |
It is working now. Thank you very much! |
Hello!
I am trying to get an SRA with
fastq-dump
, but I am getting a lot of such errors! Despite this, *.fastq files are enlarging!What's wrong? How to get rid of these errors?
The text was updated successfully, but these errors were encountered: