Nextcloud-client warns to check the log files

[brjhaverkamp]

Over the past months I have had some sync issues occasionally. The client then issues a warning to check the log files for information about the issue.

I'm used to it now, but initially this message created some head scratching.
First of all it wasn't clear if this was pointing at a log of the client or a log on the server. (I figured this out now:-)
Secondly, it would be nice if there was a link to the log, as it is available in the admin backend, or at least describe in one of two sentences how to get to the log files.

[michaelstingl]

@brjhaverkamp Nextcloud Administration Manual points to the ownCloud client docs where you can find detailed instructions how to get client and server logs: https://doc.owncloud.org/desktop/latest/troubleshooting.html#log-files

[brjhaverkamp]

Indeed. My request is merely a userfriendliness improvement. To add a bit of reference text or a link to where the relevant logs can be found. So the user has an immmediate starting point if there is a problem.

[camilasan]

what do you think @jancborchardt?

[jancborchardt]

@camilasan where is this warning displayed? As a notification or in the settings window?

In the case of an error where the client already mentions to look at the logs, why not provide a button to open the log window so people can inspect it? Instead of needing to press F12.

Or if the error persists, a quick link to open an issue here with the logs as issue content (of course with personal info removed).

[markshep]

I keep getting this error and have no idea where the logs are. I really don't want to go trawling through loads of documentation to work out where to find them, I just want to know what went wrong. Please make this more use friendly.

[jancborchardt]

@brjhaverkamp @markshep would what I suggest at #25 (comment) solve the issue for you?

[er-vin]

Could someone give us the exact text of that warning? This would help narrowing it down, currently I'm not quite sure what to search for.

[brjhaverkamp]

Sorry, I haven't had this error for a longtime. So I am not able to provide a screenshot, I'm afraind

[camilasan]

This all sounds too vague. Since this issue was opened we had quite a few changes in how we display notifications.
Please check the latest client 3.2.4. If you still have issues with how notifications/errors are displayed, please open a new issue with screenshots :)