IQmol 2.14 crashes on virtual machines with no gpu

[Angelworks]

I work at a university and want to deploy IQmol to a virtual lab environment on Microsoft Windows RDS (remote desktop services) - the session hosts that manage this are all virtual machines without GPU's. I've noticed I can reproduce this issue on a Windows 10 VM running in VMWare. On launch we get the splash screen, however the program UI never comes up. In the event viewer application log I get a crash:

Faulting application name: IQmol.exe, version: 0.0.0.0, time stamp: 0x5eb2a8cf
Faulting module name: libstdc++-6.dll, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x40000015
Fault offset: 0x0002085d
Faulting process id: 0x2604
Faulting application start time: 0x01d691d394c93495
Faulting application path: C:\Program Files (x86)\IQmol-2.14.1\bin\IQmol.exe
Faulting module path: C:\Program Files (x86)\IQmol-2.14.1\bin\libstdc++-6.dll
Report Id: 7d6735a3-2cd6-4739-966a-99f972de1181
Faulting package full name:
Faulting package-relative application ID:

I'm not entirely sure where else the application stores debug level logs, but can provide them if its deemed helpful.

[nutjunkie]

Hello, Thank you for your interest in IQmol. From what you have described, the problem is most likely due to insufficient OpenGL support on your platform. You say the machines have no GPU, so presumably they have on-board graphics. You will need to update the drivers for the on-board graphics so that they support at least OpenGL 2.1. Regards, Andrew

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________________________________ From: Angelworks <notifications@github.com> Sent: Thursday, 24 September 2020 7:26 AM To: nutjunkie/IQmol <IQmol@noreply.github.com> Cc: Subscribed <subscribed@noreply.github.com> Subject: [nutjunkie/IQmol] IQmol 2.14 crashes on virtual machines with no gpu (#45) I work at a university and want to deploy IQmol to a virtual lab environment on Microsoft Windows RDS (remote desktop services) - the session hosts that manage this are all virtual machines without GPU's. I've noticed I can reproduce this issue on a Windows 10 VM running in VMWare. On launch we get the splash screen, however the program UI never comes up. In the event viewer application log I get a crash: Faulting application name: IQmol.exe, version: 0.0.0.0, time stamp: 0x5eb2a8cf Faulting module name: libstdc++-6.dll, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0x40000015 Fault offset: 0x0002085d Faulting process id: 0x2604 Faulting application start time: 0x01d691d394c93495 Faulting application path: C:\Program Files (x86)\IQmol-2.14.1\bin\IQmol.exe Faulting module path: C:\Program Files (x86)\IQmol-2.14.1\bin\libstdc++-6.dll Report Id: 7d6735a3-2cd6-4739-966a-99f972de1181 Faulting package full name: Faulting package-relative application ID: I'm not entirely sure where else the application stores debug level logs, but can provide them if its deemed helpful. — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub<#45>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AAUBX5RYTKPLKSGPCRGBPHLSHJRXXANCNFSM4RXQ4N6A>.

[Angelworks]

Fair enough - I don't think there is a way to update OpenGL specifically for type of virtual machine's we have, but by next year we'll have gpu support anyhow.