Text paragraph navigation: NVDA crashes in Kindle

[Adriani90]

Steps to reproduce:

1. Open NVDA
2. Open a book in Kindle
3. Press p or shift+p to navigate to a text paragraph

Actual behavior:

NVDA crashes imediately. No crashdump generated.
nvda-old.txt

Expected behavior:

NVDA should navigate to text paragraphs as it does in other browse mode documents.

NVDA logs, crash dumps and other attachments:

Attached above

System configuration

NVDA installed/portable/running from source:

Installed

NVDA version:

alpha-31948,fdc3e9e6 (2024.3.0.31948)

Windows version:

Windows 11 23 H2

Name and version of other software in use when reproducing the issue:

Kinde 2.3.5 for desktop

Other information about your system:

Other questions

Does the issue still occur after restarting your computer?

yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

no

If NVDA add-ons are disabled, is your problem still occurring?

yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

yes

[Adriani90]

cc: @mltony, @seanbudd I don't know if the crash can be fixed, otherwise I would say disable text paragraph navigation for kindle completely because this command is set by default and users might deal with this crash accidentally when pressing p.

[mltony]

How do you setup kindle app? I bought a sample kindle book - but in order to read it it asks me to log in and presents me with a visual captcha - seemingly with no audio option.

[Adriani90]

I used the Be my AI app on my Phone and took a picture of the screen, the AI bot could give me the code from the captcha. Note that The letters are all capital letters, although the AI bot will give you only small letters. Von meinem iPhone gesendetAm 16.05.2024 um 22:10 schrieb mltony ***@***.***>: How do you setup kindle app? I bought a sample kindle book - but in order to read it it asks me to log in and presents me with a visual captcha - seemingly with no audio option. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

[Adriani90]

This is the Be my Eyes app with the  AI  chat feature Von meinem iPhone gesendetAm 16.05.2024 um 22:10 schrieb mltony ***@***.***>: How do you setup kindle app? I bought a sample kindle book - but in order to read it it asks me to log in and presents me with a visual captcha - seemingly with no audio option. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

[Adriani90]

You must put the book in full screen in the view menu to repro the crash.

[XLTechie]

The usual solution is to call Amazon accessibility, who will generate a bypass key for you.

[Adriani90]

This happens automatically if you enter the wrong captcha code 3 times or so. Then you would get a code per SMS if you have given your phone number in your Amazon account before.Von meinem iPhone gesendetAm 17.05.2024 um 03:37 schrieb Luke Davis ***@***.***>: The usual solution is to call Amazon accessibility, who will generate a bypass key for you. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>