Unable to reenter login credentials #776
Comments
|
Open up the LG Thinq app, and accept new legal stuff.
I had to change PW to, to comply with standards.
Op do 11 jul 2024 20:30 schreef hros ***@***.***>:
… *Describe the bug*
The integration failed to login to my LG account and gave an option in the
settings screen to "repair" by entering the login credentials.
I restarted home-assistant. After that, the repair message was gone, but
the integration continuously failed to login (loop of "initializing,"
"failed setup, retry")
I don't see the option to reneter the login credentials, reconfigure the
integration
*Environment details:*
- Environment (HASSIO, Raspbian, etc): TrueCharts app (container in
TrueNAS)
- Home Assistant version installed: Core - 2024.5.5
- Component version installed: 0.39.2
- Last know working version: 0.39.2
- LG device type and model with issue: various
- LG devices connected (list): a/c, tv, washing machine, ...
*Output of HA logs*
Logger: custom_components.smartthinq_sensors
Source: custom_components/smartthinq_sensors/__init__.py:269
integration: SmartThinQ LGE Sensors ([documentation](https://github.com/ollo69/ha-smartthinq-sensors), [issues](https://github.com/ollo69/ha-smartthinq-sensors/issues))
First occurred: 9:18:42 PM (1 occurrences)
Last logged: 9:18:42 PM
Connection not available. ThinQ platform not ready
Traceback (most recent call last):
File "/config/custom_components/smartthinq_sensors/__init__.py", line 269, in async_setup_entry
client = await lge_auth.create_client_from_token(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/__init__.py", line 153, in create_client_from_token
return await ClientAsync.from_token(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1605, in from_token
await client.refresh()
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1513, in refresh
self._auth = await self.auth.refresh(True)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 989, in refresh
access_token, token_validity = await self._gateway.core.refresh_auth(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 707, in refresh_auth
out = await self._auth_request(
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 675, in _auth_request
raise exc.TokenError()
custom_components.smartthinq_sensors.wideq.core_exceptions.TokenError: Token Error
—
Reply to this email directly, view it on GitHub
<#776>, or
unsubscribe
<https://github.com/notifications/unsubscribe-auth/AFCKJFP66QE3FD4JHGXZIWLZL3FN3AVCNFSM6AAAAABKXQOVV6VHI2DSMVQWIX3LMV43ASLTON2WKOZSGQYDGOBTGY4TINY>
.
You are receiving this because you are subscribed to this thread.Message
ID: ***@***.***>
|
Thanks. I already accepted everything in the mobile app, and it is working. But, the home-assistant integration is not working (unable to login) How can get to the configuration window of the integration to perform the login from scratch? |
|
Same issue here |
|
Same here too, invalid flow is the message I get in the integration. New legal information is accepted. |
|
Same here :/ |
|
never mind user error, reset password and reconnect seemed to work . |
Where did you reset the password? |
Thank you, this resolved the issue for me. |
|
I reset my password, but I am not able to authenticate the HA integration. I continue to get "invalid flow" EDIT: After restarting HA, it connected just fine. even though it had been telling me "invalid flow" when I tried to reenter the credentials.... Whatever, it seems to be working now..... |
|
Can confirm that downloading the Android app, logging in, accepting T&C and restarting HA solved this for me. |
|
The ThinQ Android App is working, but the integration is not Is there anyway of getting back to the log-in phase of the integration, other than removing it and reinstalling it? |
|
did the trick... no idea why it is called a "hub" |
Describe the bug
The integration failed to login to my LG account and gave an option in the settings screen to "repair" by entering the login credentials.
I restarted home-assistant. After that, the repair message was gone, but the integration continuously failed to login (loop of "initializing," "failed setup, retry")
I don't see the option to reneter the login credentials, reconfigure the integration
Environment details:
Output of HA logs
The text was updated successfully, but these errors were encountered: