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Have a chapter about building and leveraging trust through all levels of the org. #3

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InfoSec812 opened this issue Aug 14, 2017 · 10 comments

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@InfoSec812
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In my experience, the most important aspect of adopting openness is trust. "Old School" management and uninitiated people within organizations often have a fear of the unknown. Earning and keeping their trust is the key to adopting openness and expanding it's use throughout the org.

It often starts as a grass-roots movement IMHO. One person and a small group of people start showing how openness can improve efficiency/agility/deliverables, and they build trust with their manager(s). That manager can be helped to evangelize the process and leverage their team's processes and philosophies to other teams and the philosophy spreads. But earning and keeping that trust is key.

Additionally, managers and executives also need to be taught to learn to trust their employees as they earn that trust. Allowing their employees more flexibility as they earn trust gives them the ability to be more efficient and agile once they are trusted.

I'm not sure that I would be able to write the chapter myself, but I would be willing to try.

@semioticrobotic
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I think you're absolutely spot on, @InfoSec812. Were you by chance part of a situation or scenario that demonstrated this? We're looking for illustrative case studies for this book—examples from folks who've tried (and either succeeded or failed).

@InfoSec812
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InfoSec812 commented Aug 14, 2017 via email

@semioticrobotic
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Stories about failure are welcome, too! The most important facet of the case study is the part that details the lessons you learned about openness at the organizational level.

@InfoSec812
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InfoSec812 commented Aug 14, 2017 via email

@semioticrobotic
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Sounds great, @InfoSec812. Looking forward to hearing more.

@InfoSec812
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@semioticrobotic What is the timeline to have the chapter submitted as complete?

@semioticrobotic
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Thanks for asking, @InfoSec812. Let me explain the milestones on the project timeline.

  • This week we'll observe the "table of contents freeze," which just means that we'll "lock' the list of proposed and incoming submissions to review what we have and identify high-priority gaps that need filling.

  • The "content freeze" on October 6 is the date by which completed first drafts must be submitted so editing can begin. Anyone can submit before this deadline (and some will), but this is the final date that rough drafts can be outstanding.

  • November 10 is then the "editing freeze," where copy editing ceases and we prepare for book launch and marketing.

@semioticrobotic
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Are you still planning to submit this chapter, @InfoSec812? We're still interested in having it but would need to see a draft very soon so we don't slip too far off the project timeline.

@InfoSec812
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InfoSec812 commented Oct 23, 2017 via email

@semioticrobotic
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Thanks for letting me know, @InfoSec812. While we're disappointed at not having the chapter, we certainly understand and appreciate your honesty here. Best of luck with your full plate!

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