ticket.go

// Copyright (c) 2016, 2018, 2022, Oracle and/or its affiliates.  All rights reserved.
// This software is dual-licensed to you under the Universal Permissive License (UPL) 1.0 as shown at https://oss.oracle.com/licenses/upl or Apache License 2.0 as shown at http://www.apache.org/licenses/LICENSE-2.0. You may choose either license.
// Code generated. DO NOT EDIT.

// Support Management API
//
// Use the Support Management API to manage support requests. For more information, see Getting Help and Contacting Support (https://docs.cloud.oracle.com/iaas/Content/GSG/Tasks/contactingsupport.htm). **Note**: Before you can create service requests with this API, you need to have an Oracle Single Sign On (SSO) account, and you need to register your Customer Support Identifier (CSI) with My Oracle Support.
//

package cims

import (
	"fmt"
	"github.com/oracle/oci-go-sdk/v65/common"
	"strings"
)

// Ticket Details about the ticket created.
type Ticket struct {

	// The severity assigned to the ticket.
	Severity TicketSeverityEnum `mandatory:"true" json:"severity"`

	// The title of the ticket.
	Title *string `mandatory:"true" json:"title"`

	// The description of the issue addressed in the ticket.
	Description *string `mandatory:"true" json:"description"`

	// Unique identifier for the ticket.
	TicketNumber *string `mandatory:"false" json:"ticketNumber"`

	// The list of resources associated with the ticket.
	ResourceList []Resource `mandatory:"false" json:"resourceList"`

	// The time when the ticket was created, in milliseconds since epoch time.
	TimeCreated *int `mandatory:"false" json:"timeCreated"`

	// The time when the ticket was updated, in milliseconds since epoch time.
	TimeUpdated *int `mandatory:"false" json:"timeUpdated"`

	// The current state of the ticket.
	LifecycleState LifecycleStateEnum `mandatory:"false" json:"lifecycleState,omitempty"`

	// Additional information about the current `lifecycleState`.
	LifecycleDetails LifecycleDetailsEnum `mandatory:"false" json:"lifecycleDetails,omitempty"`
}

func (m Ticket) String() string {
	return common.PointerString(m)
}

// ValidateEnumValue returns an error when providing an unsupported enum value
// This function is being called during constructing API request process
// Not recommended for calling this function directly
func (m Ticket) ValidateEnumValue() (bool, error) {
	errMessage := []string{}
	if _, ok := GetMappingTicketSeverityEnum(string(m.Severity)); !ok && m.Severity != "" {
		errMessage = append(errMessage, fmt.Sprintf("unsupported enum value for Severity: %s. Supported values are: %s.", m.Severity, strings.Join(GetTicketSeverityEnumStringValues(), ",")))
	}

	if _, ok := GetMappingLifecycleStateEnum(string(m.LifecycleState)); !ok && m.LifecycleState != "" {
		errMessage = append(errMessage, fmt.Sprintf("unsupported enum value for LifecycleState: %s. Supported values are: %s.", m.LifecycleState, strings.Join(GetLifecycleStateEnumStringValues(), ",")))
	}
	if _, ok := GetMappingLifecycleDetailsEnum(string(m.LifecycleDetails)); !ok && m.LifecycleDetails != "" {
		errMessage = append(errMessage, fmt.Sprintf("unsupported enum value for LifecycleDetails: %s. Supported values are: %s.", m.LifecycleDetails, strings.Join(GetLifecycleDetailsEnumStringValues(), ",")))
	}
	if len(errMessage) > 0 {
		return true, fmt.Errorf(strings.Join(errMessage, "\n"))
	}
	return false, nil
}

// TicketSeverityEnum Enum with underlying type: string
type TicketSeverityEnum string

// Set of constants representing the allowable values for TicketSeverityEnum
const (
	TicketSeverityHighest TicketSeverityEnum = "HIGHEST"
	TicketSeverityHigh    TicketSeverityEnum = "HIGH"
	TicketSeverityMedium  TicketSeverityEnum = "MEDIUM"
)

var mappingTicketSeverityEnum = map[string]TicketSeverityEnum{
	"HIGHEST": TicketSeverityHighest,
	"HIGH":    TicketSeverityHigh,
	"MEDIUM":  TicketSeverityMedium,
}

var mappingTicketSeverityEnumLowerCase = map[string]TicketSeverityEnum{
	"highest": TicketSeverityHighest,
	"high":    TicketSeverityHigh,
	"medium":  TicketSeverityMedium,
}

// GetTicketSeverityEnumValues Enumerates the set of values for TicketSeverityEnum
func GetTicketSeverityEnumValues() []TicketSeverityEnum {
	values := make([]TicketSeverityEnum, 0)
	for _, v := range mappingTicketSeverityEnum {
		values = append(values, v)
	}
	return values
}

// GetTicketSeverityEnumStringValues Enumerates the set of values in String for TicketSeverityEnum
func GetTicketSeverityEnumStringValues() []string {
	return []string{
		"HIGHEST",
		"HIGH",
		"MEDIUM",
	}
}

// GetMappingTicketSeverityEnum performs case Insensitive comparison on enum value and return the desired enum
func GetMappingTicketSeverityEnum(val string) (TicketSeverityEnum, bool) {
	enum, ok := mappingTicketSeverityEnumLowerCase[strings.ToLower(val)]
	return enum, ok
}