Canned Response for New Conversation

[mattiamarras]

Hi, I would like to start a new conversation form the contacts list with a canned response, is it possibile? I'm trying to use the short code but nothing happens. The short code work good only in the conversations page in response to a conversation started by the customer or previously started from the contacts list?

[sojan-official]

this is available in our latest release.
ref: #4453

[mattiamarras]

Yes, problem solved, it works on 2.5 Il giorno lun 23 mag 2022 alle ore 15:35 Sojan Jose < ***@***.***> ha scritto:

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this is available in our latest release. ref: #4453 <#4453> — Reply to this email directly, view it on GitHub <#4686 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AO3MV3I7DISNG3JUTY7GN5DVLOCRTANCNFSM5V7FG2MQ> . You are receiving this because you authored the thread.Message ID: ***@***.***>