Chatwoot

Twilio WhatsApp API - unable to receive media audio, photos, etc #8797

Closed Answered by sojan-official

Juste-Gnimavo asked this question in Chatwoot APIs

Juste-Gnimavo
Jan 27, 2024

Hello,
I switched from amazon to local storage. I restart the service and I 'm able to update all pictures of agents, send and received files on livechat. but we are unable to receive files sent via twilio api. but all file sent from chatwoot are received by the users.

Answered by sojan-official

ref: #8774 (comment)

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Replies: 1 comment 1 reply

sojan-official
Jan 29, 2024
Maintainer

ref: #8774 (comment)

1 reply

Juste-Gnimavo Jan 29, 2024
Author

Thank you very much. issue solved.

Answer selected by Juste-Gnimavo

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