Github Account Banned after Purchasing Copilot

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As you can tell from the title I was banned from github after purchasing the free trial for copilot. I am fairly new to git/github and at first I thought my original account was banned for other reasons or there was an issue with my card. I created a support ticket about a week, almost 2 weeks ago now, and I am yet to get a reply from anyone. I had already made an account after making my original so I just logged into it and had to repo all my stuff again. Since there's been no reply I tried to free trial on the other account I had made and again, I was suspended. I have no idea if it's my card, due to having 2 accounts or what. Saw a similar post like a year ago and they had their ticket resolved for a whole month until it ended up getting sorted from an admin replying to their discussion.

Anyone have an idea what I did wrong?

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