"organization has been flagged" - Help!?

[Loop-LLM]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Issues

Body

I have contacted support a couple times and there is no reason given. New customers are waiting on Git integration for sync and its killing my new startup.

Guidelines

• I have read the above statement and can confirm my post is relevant to the GitHub feature areas Issues and/or Projects.

[shubhgahoi]

Oof, I'm really sorry you're dealing with this. That sounds incredibly stressful, especially with a new startup and customers actively waiting on you. Official support can sometimes take a little while to get back to you, which is the last thing you want when you're completely blocked.

While you're waiting on them, maybe the community can help brainstorm a workaround? It might help to drop a little more technical info in this thread. For example:

Are you building a custom GitHub App, using OAuth, or relying on a specific third-party tool for the sync?

Are you getting any specific error codes, or is it just silently failing?

Have you double-checked your API rate limits or the GitHub Status page just in case it's a platform-wide hiccup?

Hang in there! If you can share a few more details about how the integration is set up, someone here might have run into the exact same roadblock and found a fix.

[Loop-LLM]

Thanks, we're now going on a week of no answer, starting to worry a joint customer. Help please