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Can't change my profile picture in osu! #4262

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izqnqi opened this issue Mar 15, 2019 · 6 comments
Closed

Can't change my profile picture in osu! #4262

izqnqi opened this issue Mar 15, 2019 · 6 comments

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@izqnqi
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izqnqi commented Mar 15, 2019

https://cdn.discordapp.com/attachments/472763962585513986/556221952281411605/2019-03-15_22-57-06.mp4

@InvisibleSymbol
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Could you share the file you tried to upload?

@peppy peppy added this to the Candidate Issues milestone Mar 16, 2019
@izqnqi
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izqnqi commented Mar 16, 2019

IMG_0033 (2)
Just a random picture

@InvisibleSymbol
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The file looks correct and works on my side. If you could, can you

  • try uploading a different image, maybe from a different folder
  • try disabling your adblocker and upload it again
  • try using the old website, which you can access using a switch button on the bottom left <- this button seems to be missing on your video, maybe your adblocker removed it, so try it with the blocker disabled

@izqnqi
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izqnqi commented Mar 16, 2019

Tried all of these things, still not working.

@InvisibleSymbol
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InvisibleSymbol commented Mar 16, 2019

Well then, since this is not reproducible for me, I can't really help you any further, sorry.
Maybe someone can look at the logs, if we even have those for this case. One last thing is maybe you can share a screenshot of the Dev console, but I'm not sure if it would give out any helpful information.
Steps would be:

Press f12, the window should split into two parts with left being the website and right being the Dev window. Click on "console" on the top right (if it's not selected already), reproduce the bug and if something new pops up in the console (most of the time in red), sending a screenshot would be really helpful. If nothing pops up, well, just report back.

@izqnqi
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izqnqi commented Mar 16, 2019

It's working now. Thanks a lot for the help! c:

@peppy peppy closed this as completed Mar 17, 2019
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