Cursor in two places at once with tablet driver

[n-loo]

Describe the bug:
Cursor when using tablet (Wacom CTH-480) is in two places at once.
Upon launching the game with my tablet plugged in I get the error: "Device: Failed to set tablet feature: 02-02"
This occurs in both fullscreen and windowed modes.
Maybe related to this thread? #12120

Screenshots or videos showing encountered issue:

PXL_20210324_185439059.2.mp4

osu!lazer version:
2021.323.0 on Windows.
Logs:
database.log
network.log
performance.log
runtime.log
updater.log

[frenzibyte]

Can you confirm this isn't about an external driver handling your tablet simultaneously with osu!lazer's integrated driver? by disabling the in-game tablet driver from settings. (though not exactly sure if that's possible to happen)

[n-loo]

It looks like the issue is due to Wacom tablet drivers and lazer's drivers both having control at once.

Disabling the in-game tablet driver stops the cursor from being in two places at once. I disabled the wacom drivers by quitting it in task manager and then enabled the one in lazer and it's fixed.

I'm still getting the error "Device: Failed to set tablet feature: 02-02" with either fix.

Is there a way to have lazer override the wacom drivers? Or will the user be expected to make sure there isn't this driver conflict. I would like to have my wacom drivers working outside of osu so it's inconvient to have to disable them just for osu.

[peppy]

Yes, the plan is to support having wacom drivers running in the background. It is not yet supported though.

Please read the changelog notes.

[n-loo]

Just found where that is in the changelog, thanks peppy! Not sure if you guys want to close the issue if it's a known issue.

[bdach]

I'm still getting the error "Device: Failed to set tablet feature: 02-02" with either fix.

This has also been brought up by other users a few times, fwiw.

Closing.

[peppy]

Going to reopen this and pin it to track this issue. A fix is planned framework-side to better support leaving tablet drivers running in the background without affecting the game in this way.

[ghost]

heyyy, i have the same issue with my VEIKK A50 tablet, even after closing the driver using task manager this double cursor issue still remains, i feel like this may be in fact just a driver sided issue as the driver setting seem to still take effect after the driver is shut down but im just letting you know just in case